Administrator, Systems Operator

Lancesoft; Westborough (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Lancesoft is seeking an Electromechanical Assembly and Automation Systems Operator to support front-line operations on automated equipment and robotics at customer sites. The role involves building, configuring, and testing electromechanical products per written procedures, safety requirements, and standards.

The ideal candidate will manage diagnostic tasks, install software updates in a Linux environment, read technical drawings, and coordinate with customers, vendors, and team members to

Qualifications

• High school diploma or GED required; technical training or equivalent preferred.

Responsibilities

• Assemble and fabricate mechanical and electrical components and enclosures following detailed instructions.

Skills

Mechanical aptitude

Analytical problem solving

Hand-eye coordination

Detail oriented

Strong communication

Education

High school diploma or GED

Technical training / associate degree / apprenticeship

Tools

Linux

Command-line tools

PLC

Java

XML/SQL

Job description

Duration, Shift, Dress Code, Interview Type

• Duration: 0-4+ Months
• Shift: 8 am to 5 pm (M-F)
• Dress Code: Dress for warehouse environment
• Interview Type: MS Teams

Job Description

Qualifications Education and Experience: High school diploma or GED required. Technical school training, an associate degree, a four-year apprenticeship, or equivalent experience in robotics, electronics, electrical systems, mechanical systems, mechatronics, manufacturing, or a related technical field preferred. Previous experience with electromechanical assembly, automated equipment, industrial technology, or technical system support preferred. Experience reading work instructions, wiring diagrams, blueprints, bills of materials, assembly drawings, and technical documentation preferred.

Technical Qualifications: Working knowledge of hand and power tools. Mechanical aptitude, physical dexterity, and hand-eye coordination. Familiarity with electrical and electronic principles. Knowledge of automated systems and software-based controls. Industrial computer literacy and familiarity with Linux or command-line environments. Familiarity with programmable logic controllers, Java, XML, SQL, or database administration is preferred when applicable to the assigned customer system. Ability to diagnose and resolve mechanical, electrical, software, and operational problems. Ability to learn and demonstrate proficiency with assigned customer equipment, automation systems, and applications.

Knowledge, Skills, and Abilities: Strong attention to detail with a consistent focus on safety, quality, and accuracy. Ability to follow written procedures and complete work in the prescribed sequence. Effective analytical and problem-solving skills. Ability to manage multiple assignments and changing priorities in a fast-paced environment. Strong written and verbal communication skills. Ability to work effectively with peers, customers, management, contractors, and vendors. Strong customer-service orientation with a commitment to issue resolution and follow-through. Ability to work independently and contribute effectively within a team. Self-motivated, dependable, and focused on operational and team success. Professional appearance and conduct. Ability to serve as a positive influence within the team and support continuous improvement.

Working Conditions: Work may be performed in precision production, light industrial, warehouse, office, or customer-site environments. Work areas typically have adequate lighting and ventilation, with normal industrial temperature and noise levels. Regular use of laptops, software applications, hand tools, power tools, test equipment, and customer-specific technology may be required. Variable shifts, overtime, or schedule adjustments may be required based on production, customer, or partner needs. Overnight travel may be required for training or support of vendor-specific equipment.

Physical Requirements: Ability to stand and walk for extended periods. Ability to reach with hands and arms and perform work requiring hand-eye coordination and mechanical dexterity. Ability to stoop, bend, squat, kneel, and work in positions necessary to assemble or support equipment. Ability to lift and carry objects weighing up to 50 pounds. Ability to safely move wheeled equipment weighing up to 400 pounds when required. Ability to perform repetitive assembly and equipment-support activities safely and accurately

Responsibilities

Position Profile: The Electromechanical Assembly and Automation Systems Operator performs electrical and mechanical assembly while providing front-line operational support for automated systems, robotics, workstations, software-based controls, and related technologies at designated customer or partner locations. This position builds, installs, configures, operates, tests, and supports electromechanical products and automated equipment in accordance with written procedures, technical drawings, safety requirements, established workmanship standards, and customer-approved standard operating procedures. The associate works collaboratively with client, customer, vendor, and partner support teams to maintain quality, maximize system uptime, improve operational efficiency, and ensure customer satisfaction.

Job Duties and Responsibilities

• Assemble and fabricate mechanical and electrical components, products, control panels, and electrical enclosures using approved hand and power tools. Follow detailed work instructions, bills of materials, wiring diagrams, blueprints, assembly drawings, and process specifications.
• Operate and support automated systems, robotics, workstations, software-based control systems, and related electrical and mechanical equipment.
• Perform installation, diagnostics, configuration, mapping, induction, removal, testing, and commissioning activities for supported systems.
• Troubleshoot mechanical, electrical, software, and operational issues using a systematic, methodical approach.
• Perform system software installations and updates in accordance with approved customer or manufacturer instructions.
• Use Linux, command-line tools, and other applicable technical applications to operate and support assigned systems.
• Inspect completed assemblies and system work to ensure conformance with quality, safety, technical, and workmanship standards.
• Monitor system performance and support customer key performance indicators, system uptime, operational output, and service expectations.
• Collect and analyze operational and technical data to identify issues, reach conclusions, and support appropriate corrective action.
• Review technical manuals, site procedures, product documentation, and other information related to assigned equipment.
• Communicate directly and professionally with customers, vendors, contractors, management, and partner support teams.
• Escalate issues that require advanced technical assistance and follow up to ensure timely resolution and closure.
• Complete required product, system, safety, and technical training.
• Identify opportunities to improve assembly methods, system performance, service quality, and operational efficiency.
• Maintain organized, safe, and professional work areas.
• Work independently or as part of a production or support team, depending on the assignment.
• Perform other related duties as assigned.