Administrator (Support & Operations)

HCL Technologies Limited; Allen (TX); On-site; USD 3,700 - 6,800; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Collaborative environment

Job summary

HCLTech is seeking a Field Service Technician to install, repair, and service customer equipment at sites, ensuring reliable operation and adherence to safety standards. You will perform routine maintenance, diagnose malfunctions, and document service activities to support ongoing system performance.

The role emphasizes customer interaction, technical problem solving, and collaborative teamwork, with opportunities for growth within a global technology leader that values its people and customer

Qualifications

• 2–3 years of experience as a Field Service Technician or related role.
• Strong technical and mechanical aptitude.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Valid driver's license.
• Ability to lift and carry heavy equipment.

Responsibilities

• Install, repair, and service equipment at customer sites.
• Perform routine maintenance and inspections on equipment.
• Diagnose and troubleshoot equipment malfunctions.
• Repair and replace defective components.
• Install new equipment and systems.
• Provide technical support and training to customers.
• Maintain accurate and detailed service records.

Skills

Technical aptitude

Mechanical aptitude

Troubleshooting

Teamwork

Customer service

Driver's license

Heavy lifting

Job description

The Field Service Technician will play a crucial role in ensuring the smooth operation and maintenance of our customer's equipment. You will be responsible for installing, repairing, and servicing our products at customer sites across Delhi. Key Responsibilities:

• Perform routine maintenance and inspections on equipment
• Diagnose and troubleshoot equipment malfunctions
• Repair and replace defective components
• Install new equipment and systems
• Provide technical support and training to customers
• Maintain accurate and detailed service records
• Adhere to all safety regulations and procedures

Required Skills and Qualifications:

• Minimum 2-3 years of experience as a Field Service Technician or in a related field
• Strong technical and mechanical aptitude
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Excellent customer service skills
• Valid driver's license
• Ability to lift and carry heavy equipment

Additional Qualifications (Preferred):

• Certification in relevant field (e.g., HVAC, electrical, etc.)
• Experience with [specific equipment or software]

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Supportive and collaborative work environment

At HCLTech, you\'ll supercharge your potential. You\'ll find your career. And you\'ll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.