Administrator Coordinator Technician PT

card; Baton Rouge, West (LA, MS); On-site; USD 21,000 - 27,000; Part time

Job summary

The Center for Autism and Related Disorders (CARD) in Baton Rouge, LA seeks a part-time Administrative Coordinator Technician to assist the Operations Manager with daily center operations, scheduling, and file maintenance. This role emphasizes exceptional customer service and HIPAA-compliant record keeping.

Responsibilities include opening/closing the center, managing scheduling changes, coordinating cancellations, and supporting patients and clinicians.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in health administration, business or related field preferred.
• Minimum 2 years administrative experience.
• Project management experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Open and/or close the center based on business needs.
• Adjust day-to-day scheduling and coordinate changes.
• Monitor cancellations per policy.
• Support patients and clinicians during services.
• Maintain center hygiene and sanitize high-traffic areas.
• Prepare and maintain employee/patient files per HIPAA.
• Greet clients and provide excellent customer service.
• Cross-train as a technician and provide routine therapy hours as directed.
• Maintain equipment inventory.
• Attend trainings and meetings.
• Represent CARD professionally to stakeholders.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Multitasking

Problem solving

Interpersonal skills

Bilingual (English/Spanish)

Attention to detail

Team player

Education

High school diploma or GED

Bachelor’s degree in health administration, business or related field

Tools

MS Excel

MS Word

Outlook

iPad

Job description

Hourly Rate: $15.25 - $19.25

ORGANIZATION

The Center for Autism and Related Disorders is seeking highly motivated professionals to join our team. As a member of our growing, founder-owned organization, you’ll have the opportunity to join a well-established, mission-driven industry leader focused on helping people with autism live their best lives.CARD offers a dynamic work environment where your talents and skills will be valued and rewarded. The Center for Autism and Related Disorders (CARD) is among the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder. CARD treats autistic individuals using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method addressing the behaviors and deficits commonly associated with autism. With locations throughout the US, CARD’s mission is to provide top-quality services that help every patient fulfill their potential and live joyful lives. Through its network of trained behavior technicians, Board Certified Behavior Analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.

7932 Summa Ave. Suite B-2 Baton Rouge, Louisiana 70808

POSITION OVERVIEW:

The Administrative Coordinator Technician PT assists the Operations Manager in the day-to-day operations of the center. The Administrative Coordinator Technician PT will work under the supervision of the Operations Manager. The Administrative Coordinator Technician PT will be responsible for assisting their Operations Manager in a variety of tasks, including but not limited to opening/closing the center, scheduling, client/employee files, cleaning and various operational duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Opening and/or closing the center based on business needs
• Responsible for assisting with the day-to-day scheduling adjustments
• Coordinating and assisting major and minor scheduling changes as directed
• Monitoring client and technician cancellations in accordance with our cancellation policies
• Supports patients and clinicians during center-based services
• Regular cleaning and sanitizing of entryways, common areas, high-traffic office space and other areas of the center as determined by the Operations Manager
• Assist with the preparation and maintenance of employee and patient files in accordance with CARD policies and HIPAA standards
• Act as the greeter for the center and maintain a warm and welcoming environment providing excellent customer service
• All Part-time AC Technicians must obtain training to be a behavioral technician and fill in as a technician when needed and/or provide routine therapy hours on a consistent scheduled basis as determined by leadership in the region
• Maintain inventory of all company equipment
• Attend required trainings and meetings
• Represent CARD professionally and ethically to internal and external stakeholders
• Additional duties as assigned

REQUIREMENTS:

• High school diploma or GED required
• Bachelor’s degree in health administration, business or related field preferred
• Minimum 2 years administrative experience
• Project management experience preferred
• Bilingual in English and Spanish preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

• Flexible schedule to accommodate clinic and patient needs (including some evenings)
• Ability to execute active listening and problem-solving skills to provide exceptional customer service
• Ability to react to day-to-day operational requirements in a professional and timely manner
• Ability to prioritize and multi-task to meet deadlines
• Excellent inter-personal relationship skills and the ability to work with individuals of all levels
• Proven strong written and verbal communication skills including phone and e-mail etiquette
• Proven computer skills and knowledge of MS Excel, Word, Outlook; ability to provide IT support and use new computer systems and iPads
• Key characteristics: organized, energetic, intelligent, dependable, good listener, professional, attention to detail and collaborative spirit

WORK ENVIRONMENT:

• Includes a typical office environment, with exposure to excessive children noise or adverse environmental issues.

PHYSICAL REQUIREMENTS:

• Ability to sit for prolonged periods of time
• Ability to lift and carry more than 25 lbs
• Ability to work for extended hours sitting at a computer

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