Administrator

Platinum Communities; Town of Sun Prairie (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Platinum Communities seeks an Administrator to lead the assisted living community, ensuring high-quality resident care and regulatory compliance in Wisconsin.

The role requires on-call availability, occasional evenings, weekends, and holidays to provide leadership and support for the community.

Qualifications

• Must be at least 21 years of age.
• High School Diploma or equivalent is required.
• Wisconsin Assisted Living Administrator License or an Associate degree in a related field is required/preferred.
• Prior leadership experience in assisted living, senior living, healthcare, or related field is preferred.
• Knowledge of Wisconsin assisted living regulations and best practices is preferred.

Responsibilities

• Oversee daily operations to ensure a safe, resident-centered environment.
• Ensure compliance with Wisconsin regulations and company policies.
• Maintain appropriate staffing levels to meet resident care needs and regulatory requirements.
• Promote resident dignity, independence, and quality of life while managing admissions and transitions.

Skills

Leadership

Communication

Organizational skills

Problem solving

Staff development

Multitasking

Education

High School Diploma or equivalent

Associate degree in related field

Job description

Description

The Administrator is responsible for the overall leadership, management, and day-to-day operations of the assisted living community. This role ensures the delivery of high-quality resident care and services while maintaining compliance with Wisconsin regulations, company policies, and industry standards. The Administrator leads staff, supports residents and families, manages operational performance, and fosters a positive community culture that reflects the mission and values of Platinum Communities.

This position requires flexibility and availability to respond to operational needs. The Administrator participates in being on-call and must be willing to work occasional evenings, weekends, and holidays as necessary to ensure consistent leadership and support for the community.

Operational Leadership

• Oversee the daily operations of the assisted living community to ensure a safe, efficient, and resident-centered environment.
• Ensure the community operates in compliance with all applicable Wisconsin assisted living regulations and company policies.
• Maintain appropriate staffing levels to meet resident care needs and regulatory requirements.
• Implement operational processes that promote efficiency, quality care, and resident satisfaction.

Resident Care & Services

• Ensure residents receive quality care and services consistent with their individual service plans.
• Promote resident dignity, independence, and quality of life.
• Address resident and family concerns promptly and professionally.
• Support the admissions process, including assessments, move-ins, and transitions of care.

Staff Leadership & Development

• Recruit, hire, train, supervise, and evaluate community staff.
• Provide coaching, mentoring, and performance management to maintain a strong team culture.
• Promote employee engagement, accountability, and professional development.
• Ensure staff follow policies, procedures, and regulatory requirements.

Regulatory Compliance

• Maintain compliance with all state regulations governing assisted living communities in Wisconsin.
• Prepare for and participate in state surveys, inspections, and audits.
• Ensure documentation, policies, and procedures meet regulatory standards.

Financial & Administrative Management

• Manage community budgets and financial performance.
• Monitor census, admissions, and occupancy goals.
• Approve invoices, manage expenses, and oversee purchasing in accordance with company policies.
• Collaborate with leadership to achieve operational and financial goals.

Community Relations

• Develop positive relationships with residents, families, healthcare providers, and community partners.
• Support marketing and outreach initiatives to promote the community and maintain occupancy goals.
• Represent the community in a professional and positive manner.

On-Call & Availability

• Participate in on-call to respond to emergencies or operational needs.
• Maintain flexibility to work occasional evenings, weekends, and holidays as required.
• Provide leadership presence during critical situations or staffing needs.

Requirements

• Must be at least 21 years of age.
• High School Diploma or equivalent.
• Wisconsin Assisted Living Administrator License or Associates Degree in similar field.
• Prior leadership experience in assisted living, senior living, healthcare, or a related field preferred.
• Knowledge of Wisconsin assisted living regulations and best practices preferred.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to multitask and prioritize responsibilities.
• Flexible and available to work beyond regularly scheduled hours, as well as weekends and holidays as needed.