Administrative Tech CDH Resource Team Part-time Days

Northwestern Medicine; Winfield (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking an Admin Tech discharge lounge attendant to assist patients after discharge and help transport them to their vehicles. You will engage patients to ensure a positive experience and collaborate with inpatient units to promote patient flow.

The role requires basic patient care tasks, strong communication, and adherence to infection control policies. Opportunities for growth exist within a supportive healthcare system.

Qualifications

• High school graduate or equivalent.
• Current student in a relevant field: Medical Assistant, EMT-B, CNA, PCT or one year of health care experience.
• CPR - Basic Life Support certification.

Responsibilities

• Performs basic patient care responsibilities, including vital signs, skin care, and personal care.
• Maintains patient rooms in a clean and neat manner and restocks areas as directed.
• Demonstrates Hourly Rounding behaviors.
• Collects and labels specimens and transports them according to policy.
• Follows standard infection control policies and procedures.
• Assists with admission, orientation, ambulation, discharge preparation, and patient transport.

Skills

Customer service orientation

Patient care awareness

Safety and infection control

Education

High school graduate or equivalent

Current student in relevant health care field

CPR - Basic Life Support

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Job Description

The Admin Tech discharge lounge attendant attends to patients that have already been discharged while they wait for their transportation, and they help transport them to their vehicle. The discharge lounge also performs patient engagement tasks to ensure the best experience for patients. The DCL attendant collaborates with adult inpatient units to promote patient flow.

• Performs unit-based reception, clerical, and medical record functions. Is customer oriented and able to communicate with all levels of staff, patients, and their families. Serves as liaison between patient care units and all other departments. Assists patients with activities of daily living, provides basic nursing care to patients and assists in maintenance of a safe and clean environment under the direction and supervision of the registered nurse in charge of the team and/or unit.

Responsibilities

• Performs basic patient care responsibilities, including vital signs, skin care, and personal care, considering needs specific to the standard of care for patient's age.
• Maintains patient rooms in a clean and neat manner, keeping the patient's environment presentable and restocking areas as directed.
• Consistently demonstrates Hourly Rounding key behaviors.
• Collects and labels specimens (urine, stool and sputum) accurately and according to policy. Identifies and transports blood/blood components and specimens using appropriate blood borne pathogen precautions. Identifies drains and tubes, empties and records drainage.
• Follows standard precautions and CDH infection control policies and procedures consistently.
• Re-applies oxygen masks and cannulas; orally suctions patients.
• Manages and operates equipment safely and correctly, cleans equipment according to standards.
• Assists with patient admission, orients patients, and family to the room, assists patients with ambulation/positioning, prepares patients for discharge/transfer, and transports patients as needed.

Qualifications

Required

• High school graduate or equivalent
• Current student in a relevant field of study: Medical Assistant, EMT-B, Clinical Nurse Assistant, Patient Care Technician certification, or one year of health care experience
• CPR - Basic Life Support

Preferred

• Additional languages
• Knowledge of medical terminology

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

If sign-on bonus is included in a job posting eligibility is as followed

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.