ADMINISTRATIVE SUPPORT SUPERVISOR V - 64085475

Florida; Tallahassee (FL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Annual and Sick Leave benefits

Nine paid holidays and one Personal/HC

State Group Insurance coverage options

Retirement plan options

Job summary

The Florida Department of Health seeks an Administrative Support Supervisor V to lead the Prosecution Services Unit in Tallahassee. You will supervise staff preparing cases, preparing agendas for panels, and ensuring timely processing under regulatory guidelines.

You will mentor and evaluate employees, maintain schedules, and enforce policies to meet critical deadlines while exercising discretion and independent judgment. Strong communication is essential.

Qualifications

• 1-3 years supervisory experience.
• Ability to communicate effectively with staff and leadership.
• Knowledge of administrative principles and office procedures.

Responsibilities

• Directly supervise support staff responsible for case preparation and agenda building.
• Direct and guide staff to meet deadlines and performance objectives.
• Develop performance expectations and conduct regular performance reviews.

Skills

Supervisory experience

Communication skills

Interpersonal skills

Discretion and independent judgment

Job description

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ADMINISTRATIVE SUPPORT SUPERVISOR V - 64085475

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886724

Agency: Department of Health

Working Title: ADMINISTRATIVE SUPPORT SUPERVISOR V - 64085475

Department of Health
Prosecution Services Unit
Agenda Processor Staff Supervisor

Open Competitive Opportunity
This is an anticipated vacancy.

The Prosecution Services Unit (PSU) is responsible for providing legal services in the regulation of all health care boards and councils. PSU takes administrative action against healthcare practitioners for violations of the licensee’s practice act.

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. The employee must demonstrate exceptional communication, interpersonal, and comprehension skills. The employee must use discretion and independent judgment using policies and operating practices of the Department and the Unit and is responsible for assuring compliance with federal and state laws.

Your Specific Responsibilities: Directly supervises the support staff responsible for the preparation of cases and building of agendas in Agenda 2.0 and Adobe for presentation to the Probable Cause Panels and Boards; i.e., monitors process and workflow to ensure daily coverage of personnel to ensure deadlines are met; provides direction and guidance to support staff to meet critical deadlines and work objectives ensuring maximum use of time and resources; motivates support staff to improve quality and quantity of work performed and evaluates them through established criteria.

Trains and supervises support staff in the methods and procedures used by PSU with regards to preparation of cases for presentation to the Probable Cause Panels for consideration and final action before the Boards; instructs employees in office policies and procedures, and methods and procedures used to perform specific jobs; and communicates with staff on a regular basis providing guidance as needed.

Requests, reviews and maintains case tracking reports. Trains and assists support staff in understanding and updating LEIDS. Compiles and prepares reports on case information, as needed.

Directs or responds to telephone inquiries received within the section from the general public, complainants, subjects and or subjects’ counsel concerning disciplinary cases.

Assists the Operations & Mgmt Consultant Mgr in developing and writing primary processes, as well as creating process maps for primary processes.

Other Duties as required.

Required Knowledge, Skills, and Abilities:
Knowledge of administrative principles and practices. Knowledge of office procedures and practices. Knowledge of the methods of data collection. Knowledge of the principles and techniques of effective communication. Ability to collect, evaluates, and analyzes data relating to administrative functions such as accounting, personnel, purchasing, or report writing. Ability to prepare correspondence and administrative reports. Ability to understand and apply applicable rules, regulations, policies, and procedures. Ability to utilize problem-solving techniques. Ability to work independently. Ability to plan, organizes, and coordinates work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others.

1-3 years supervisory experience.

Where You Will Work
2585 Merchants Row
Tallahassee, FL 32399

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.