Administrative Support Manager, Liberal Arts Undergraduate Studies

Penn State University; University Park (TX); On-site; USD 54,000 - 86,000; Full time

Benefits offered by this job

75% tuition discount

Competitive benefits package

Job summary

Penn State University in University Park seeks an Administrative Support Manager to lead the LAUS senior staff, overseeing the Associate Dean’s office, budgeting, and curricular affairs. The role includes appointment processing, HR, and event planning to advance student success and institutional priorities.

Candidates should demonstrate strong leadership, budgeting, and communication skills, with experience supervising staff and managing complex administrative processes across the college.

Qualifications

• Bachelor's degree with 10+ years of relevant experience, including 3+ years in supervision.
• Experience developing and maintaining administrative processes and procedures.
• Strong written and verbal communication; ability to supervise staff.

Responsibilities

• Manage the Office of the Associate Dean; develop administrative procedures and advise on complex matters.
• Oversee administrative budget processing, fund management, and scholarship oversight.
• Oversee curricular affairs; advise on curriculum development and revisions.
• Serve as the HR point for staff searches; manage hiring and form processing.
• Coordinate facilities requests; liaison with College/University offices; plan events.

Skills

Leadership

Budgeting

Policy development

Communication

Staff supervision

Office procedures

Microsoft 365

Education

Bachelor's Degree + 10+ years experience incl. 3+ years supervision

Tools

SAP

Workday

SIMBA

CIM system

Job description

Position Specifics

The College of the Liberal Arts is seeking an Administrative Support Manager to serve on the senior staff for the Associate Dean for Undergraduate Studies and have primary responsibility for support activities for the Liberal Arts Undergraduate Studies organization (LAUS).

Through leadership of key administrative, financial, and curricular functions, this position plays a critical role in advancing institutional priorities, supporting student success, and ensuring the effective operation of LAUS.

Core responsibilities of the Administrative Support Manager will focus on managing the office of the Associate Dean, administrative budget and appointment processing, and overseeing curricular affairs.

Key Duties

Manage the Office of the Associate Dean

• Oversee daily administrative functions; develop and maintain administrative management procedures for LAUS and advise on complex matters.
• Supervise staff dedicated to the Paterno Fellows Program, as well as those staff responsible for administrative support for the Associate Dean; recruiting prospective students; supporting the Office of Academic Integrity; and awarding student enrichment, scholarship, and other awards.
• Set priorities, assign work assignments, and conduct annual reviews.

Administrative Budget Processing

• Work with the leadership team to develop and manage budgets for each LAUS subunit.
• Oversee fund management and approve financial transactions; monitor budgets to identify potential financial issues/overspending.
• Partner with other team members to oversee the scholarship awarding for LAUS.

Oversee Curricular Affairs

• Support the work of College committees devoted to curricular affairs, academic integrity, and undergraduate studies, as well as academic units that devise and deliver LAUS curriculum.
• Advise College faculty and staff with curriculum development and revisions.

Appointment Processing

• Serve as the point of contact for staff searches; manage the hiring of full-time and part-time employees in LAUS.
• Initiate, process, and approve human resources and financial forms.

The Administrative Support Manager will also assist with strategic and operational planning, as well as communicating internal policies and procedures across the organization.

In addition, the person in this role will coordinate facilities requests for the area, serve as liaison with various College and University offices, and work with the leadership team to plan and oversee various events.

Qualifications

• Demonstrated ability to develop and maintain clear and reliable processes, to take initiative to identify needs for new processes, and to teach others how to manage/utilize these processes
• Excellent leadership, time management, and people management skills
• Effective written and verbal communication skills
• Ability to use discretion and judgment when handling confidential and sensitive matters
• Demonstrated focus on achieving team productivity
• Demonstrated ability to work independently and to collaborate with other members of a management team
• Excellent interpersonal skills; inclusive and respectful when working with others

Applicants must also have proficiency with core Microsoft Office 365 applications, particularly Word, Excel, PowerPoint, Outlook, and Teams.

Minimum Education, Work Experience & Required Certifications

If filled as Administrative Support Manager - Senior Manager, this position requires: Bachelor's Degree 10+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None

If filled as Administrative Support Manager - Manager, this position requires: Bachelor's Degree 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None

Additional Information

After training, the Administrative Support Manager will also work with various other software including SAP and Workday, as well as the following which are specific to Penn State:

• SIMBA (System for Integrated Management, Budgeting and Accounting)
• Curriculum Information Management (CIM) system

Important Note

This is not a fully remote position. In accordance with College guidelines, this position requires a minimum of three days per week of on-site work at the designated work location.

Background Checks/Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $54,060.00 - $86,400.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO Is the Law

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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