Administrative Support Clerk I

Winco Foods; Boise (ID); On-site; USD 19,000 - 28,000; Full time

Job summary

WinCo Foods is seeking an Administrative Services team member in Boise to handle mail processing, front-of-house duties, and general administrative support for stores and distribution centers.

You will process mail, manage supply orders, greet visitors, and assist with special projects across departments. Strong time management and customer service skills are essential, along with proficiency in Word, Excel, and Outlook.

Qualifications

• High school diploma or equivalent required.
• Strong time management to meet deadlines and handle tasks.
• Excellent customer service and teamwork abilities.
• Ability to learn customized and specialized software.

Responsibilities

• Provide friendly, engaged service to internal and external customers by phone, email, and in person.
• Process high volumes of mail and packages using manual and automated methods.
• Support front-of-house services, including greeting visitors and answering calls.
• Process print and supply orders from all locations and route to printers.
• Arrange meeting rooms and assist with special projects across departments.
• Assist with community programs and recognition initiatives as needed.

Skills

Time management

Customer service

Microsoft Word

Microsoft Excel

Outlook

Learning new software

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

As part of the Administration Services team, performs a range of administrative tasks, including processing incoming and outgoing mail and parcels, providing front-of-house services, and supporting departments, stores, and distribution centers with administrative needs. Individuals in this role may be assigned primary responsibility for specific Administration Services functions based on business needs, while remaining trained and available to support other functions. Primary assignments may change over time.

Typical Duties and Responsibilities:

• Provide friendly, engaged service to internal and external customers by telephone, email, and in person with a focus on developing and delivering solutions.
• Receive and process high volumes of incoming, outgoing, and interoffice mail and packages, using both manual and automated methods across multiple carriers; including, packing, sorting, date-stamping, weighing, and complying with special requests.
• Develop and deliver efficient and effective solutions for large or unique mailing projects.
• Process print and supply orders from all company locations, sending them to the appropriate printing source for completion.
• Provide front-of-house services, including front-desk coverage, answering and directing telephone calls, and greeting and assisting visitors.
• Manage building supplies to ensure all areas are sufficiently stocked.
• Arrange meeting rooms for trainings and special events.
• Provide assistance with special projects for various departments across the company.
• Assist with company recognition and community support programs.
• Perform other duties as assigned or needed.

Requirements

Education:

• High School Diploma or equivalent

Experience:

• Effective time management to ensure deadlines are met and tasks are completed.
• Provide exceptional customer service and work as part of a team.
• Working knowledge of Microsoft Word, Excel, and Outlook with the ability to create, update, and maintain basic documents and spreadsheets.
• Demonstrated ability to learn customized and specialized software.

Ability to:

• Utilize excellent verbal, written and inter-personal communication skills to establish and maintain good rapport with co-workers, team members, vendors, customers, and the public.
• Reach, lift, stack & maneuver packages and boxes up to 50 lbs frequently throughout the day.
• Perform tasks requiring manual dexterity for packaging, sorting, and distributing.
• Stand for long periods of time, walking, reaching, pushing and pulling hand trucks, mail carts and pallet jacks.
• Bend, stoop, twist and turn frequently.
• Visually read and understand materials, labels, and instructions.
• Perform all tasks with integrity and confidentiality.

Additional Requirements:

• Must be at least 18 years old.

Machines and Equipment Operated:

• Postage equipment including label machines, openers, stuffers, and scales
• Desktop computers and associated software including Word, Excel, and Outlook as well as specialized postage and printing applications
• Copiers, scanners, multi-line telephones
• Paper cutter and laminator
• Hand trucks, pallet jacks, and wheeled carts

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with company policies and applicable laws. The responsibilities, duties, and qualifications required of personnel may vary.

EEO/Inclusivity

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.