Administrative Support - Civil

City of Santa Fe Springs; Rapid City (SD); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Pennington County is seeking an Administrative Support professional to handle clerical tasks, customer service, and data entry. This role often serves as the first point of contact for callers and the public, and requires accurate record keeping and use of standard office software.

Responsibilities include mail distribution, scanning documents, maintaining correspondence, handling receipts, and ensuring compliance with county policies.

Qualifications

• High School Diploma or GED required.
• 1–2 years of related experience in customer service, clerical, administrative, accounting or bookkeeping.
• Possession of or ability to attain a valid driver’s license.
• Ability to operate standard office equipment and a computer with working knowledge of computer and software applications, including Microsoft Office programs.

Responsibilities

• Serve as first point of contact for callers, the public and outside agencies, respond to basic questions, relay messages and forward calls to appropriate parties.
• Collect and distribute daily mail and deliveries.
• Scan and upload documents to various systems.
• Prepare, transcribe, assemble, distribute and maintain correspondence.
• Record retention duties to include filing, entering and maintaining data in various systems.
• Basic bookkeeping duties to include calculating input, collecting payment, processing receipts and entering payments.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all county policies and procedures.

Skills

Customer service

Clerical work

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Position Description

The Administrative Support position provides general clerical, administrative, and customer service support to staff and the general public. This position is generally the first point of contact for incoming phone calls and in-person needs. The Administrative Support position performs data entry and clerical support throughout the department.

Position Functions

• Serve as first point of contact for incoming callers, the public and outside agencies, respond to basic questions, relay messages and forward calls to appropriate parties.


• Collect and distribute daily mail and deliveries.


• Scan and upload documents to various systems.


• Prepare, transcribe, assemble, distribute and maintain correspondence.


• Record retention duties to include filing, entering and maintaining data in various systems.


• Basic bookkeeping duties to include calculating input, collecting payment, processing receipts and entering payments.


• Perform related duties as assigned by supervisor.


• Maintain compliance with all county policies and procedures.

Qualifications

Education and/or Experience Required:

• High School Diploma or GED.


• One to two years of related experience in customer service, clerical, administrative, accounting or bookkeeping.


• Possession of or ability to attain a valid driver’s license.


• Ability to operate standard office equipment and a computer with working knowledge of computer and software applications, including Microsoft Office programs.

Additional Information

Working Environment

• Work is performed in an office setting where noise and interruptions often occur.


• Depending on setting, office setting may be located within a secure setting.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.


• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.


• Must be able to lift and carry up to 25 pounds.


• Must be able to talk, listen, and speak clearly on telephone and in-person.

Pennington County Benefit Summary

The following is a summary of benefits available to full-time and part-time benefited employees of Pennington County.

Health Care Program

Health – Pennington County has a self‑funded health care program for employees and their dependents. Health Insurance and Prescription Drug is covered through Wellmark (Blue Cross Blue Shield). Two plans are offered: a traditional PPO plan with co‑pay structure and a high deductible plan with higher deductible/out‑of‑pocket maximums.

Dental – Dental coverage is provided through Delta Dental of South Dakota. 100% of usual and customary charges for preventive and diagnostic procedures are covered, after a $50 deductible per individual / $150 per family. Routine and restorative procedures, endodontics, periodontics, and major services are covered at 50%. There is an annual maximum of $1000 per individual. Orthodontics are not covered under this plan.

Prescription – The Health care program includes retail and mail order (90-day supply) prescription coverage, both requiring an affordable co‑pay. Co‑pays do not accumulate toward satisfaction of the deductible or co‑insurance limit.

Note: Health care program coverage is effective on the 1st of the month following one complete month of employment. The program is available for employees and their dependents.

Life Insurance

Pennington County provides a $20,000 basic life insurance policy for every benefited employee. Optional supplemental life insurance can be purchased for employee, spouse, and dependent children.

Employee Assistance Program

Pennington County employees and family members may receive counseling services for issues relating to financial difficulties, marital and family distress, emotional problems, and alcohol or drug abuse. Generally speaking, as many as three visits annually are provided at no charge. Services are confidential.

Retirement Plan

Pennington County is a member of the South Dakota Retirement System (SDRS). The employee contributes 6% (8% for public safety) of gross wages. The contribution is matched by the County. Upon separation from employment with Pennington County, individuals who are fully vested in SDRS (three years of contributory service) have the right to receive a monthly lifetime retirement benefit at retirement age.

Employees may choose to save additional funds toward retirement on a pre‑tax basis through the SDRS supplemental retirement program. Other SDRS benefits include long term disability, family, and spouse benefits.

Supplemental Insurance

AFLAC offers various supplemental insurance policies for employees and family members. These policies are portable and guaranteed renewable. Premiums are deducted from payroll.

Paid Time Off

Vacation – Vacation time accrues per pay period at the rate of 3.077 hours for new employees with incremental increases based on years of service. Maximum hours of accumulation apply.

Sick Leave – Sick leave accrues at the rate of 3.077 hours per pay period. Employees may use up to 80 hours of available sick leave annually for other designated reasons. Sick leave separation benefits are available after 10 years of employment.

Holidays – Employees are eligible for up to 11 paid holidays per year.

All Paid Time Off benefits are prorated based on the number of hours worked or benefit time taken in a pay period for all benefited employees.

This summary is for general information only. Employees have access to complete and detailed policies, procedures, or summary plan descriptions for all benefits cited.