Administrative Support Assistant (OA)

U.S. Department of the Interior; National Park (NJ); On-site; USD 46,000 - 65,000; Full time

Job summary

Sequoia and Kings Canyon National Parks seeks an Administrative Support Assistant (OA) to manage budgets, serve as primary timekeeper, and provide frontline information on park administrative functions. You will interact with park leadership, staff, and the public to ensure accurate and helpful service.

The role includes HR support, assisting with position descriptions, and overseeing of diverse administrative tasks.

Qualifications

• This position requires U.S. citizenship or national status.
• Direct Deposit participation is required.
• A uniform and uniform allowance will be provided.
• A one-year probationary period will apply.
• Selective Service registration may be required for males.

Responsibilities

• Uses an automated budget management system to program and execute the superintendent's office budgets.
• Serves as the unit's primary timekeeper and maintains timekeeping records.
• Provides accurate information on administrative functions of parks, HQ, regional office, or center.
• Interacts with managers, staff, and the public to ensure excellent service.
• Provides HR information and assists with position descriptions and organization charts.
• Oversees administrative processes including procurement, property, HR, and correspondence.

Skills

Customer service

Time management

Interpersonal skills

Attention to detail

Job description

Summary

You will serve as an Administrative Support Assistant (OA) at Sequoia and Kings Canyon National Parks in Sequoia National Park, California. Please visit find a park for additional park information. This is a Permanent, Competitive, Full-time appointment.

Major Duties

At the full performance level (GS-07) the major duties of this position include, but are not limited to, the following: Uses an automated budget management system to ensure proper programming, formulation and execution of superintendent office budgets. Serves as primary timekeeper for the unit. Communicates using a variety of messaging tools in a friendly, professional, and thorough manner that ensures excellent customer service, internally and externally. Provides accurate and reliable information on the administrative functions of the parks, headquarters, regional office, or center. Interacts with managers, supervisors, staff members, and the public. Gives briefings on administrative topics and schedules events/meetings as necessary. Provides human resources information and assistance to the unit. Assists with the preparation of position descriptions, organization charts, and prepares requests for personnel action. Oversees of various administrative processes, including processing financial, procurement, property, human resources, correspondence, reports, and other forms or documents for the unit. Maintains tracking logs, action items, and transaction records. Duties will be developmental in nature when filled below the full performance level.

Education

This position does not allow substituting education for experience.

Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided. You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. You must be at least 18 years of age or older and possess a valid state driver's license to operate government vehicles. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary such appointments are terminated.

Evaluations

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of any additional assessment(s) required for this position. Your resume must not exceed 2 pages. Only the document submitted as "Resume" under the Documents section will be used to determine your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into the following categories: Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry. Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Other Information

Additional vacancies may be filled using this job announcement. EXPLORE Act Veteran Hiring Pilot Program: The Department of the Interior has created a two-year Veteran Hiring Pilot as established by the Expanding Public Lands Outdoor Recreation Experiences (EXPLORE) Act that aims to expand employment opportunities for Veterans (and eligible transitioning Service Members). This position has been identified as EXPLORE Act Veteran Hiring Pilot eligible. The pilot supports DOI's conservation and resource management mission by connecting qualified Veterans with career opportunities across the Department. To learn more, visit https://www.doi.gov/veterans/explore-act. Promotion Potential: Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Incentives: If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case‑by‑case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive. Continue Service Agreement: A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS), recruitment, or relocation incentive. Ethics: All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions. Telework: This position is not suitable for telework. Probationary Period: Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. CTAP/ICTAP: Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP).