Administrative Support

Qualderm; United States; Hybrid; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners in the United States is seeking an Accounts Receivable Specialist who will work with a professional team of physicians and staff to manage billing, follow up on denials, and ensure timely payments across multiple locations. The role emphasizes accuracy, problem solving, and proactive communication with management and payers.

You will oversee day-to-day revenue cycle tasks, prepare corrected claims, and support audits while maintaining patient information integrity in a remote

Qualifications

• High School graduate or equivalent.
• Education in medical billing or certification preferred.
• Understanding of revenue cycle, accounts receivable, denial management and coding (CPT/HCPCS/ICD10).
• Must be professional and an effective communicator.
• Detail-oriented, self-starter with a positive attitude.
• Able to multitask and manage time in a remote environment.

Responsibilities

• Identify cause of claim denials and resolve them with minimal assistance.
• Analyze problems and report denial trends and payer trends.
• Follow up on unpaid claims within standard billing cycles.
• Prepare and submit corrected/replacement claims and appeals to payers.
• Make outbound calls to payers to resolve issues.
• Ensure patient information is accurate and up to date.
• Provide reporting of accounts receivable issues to the team lead.
• Document patient accounts in the billing system with proper grammar and syntax.
• Assist with internal/external audits when needed.
• Maintain knowledge of payer policies and guidelines.

Skills

Attention to detail

Effective communicator

Multitasking

Remote work self-starter

Education

High School diploma or equivalent

Medical billing certification or billing education preferred

Tools

Med/EMA practice management system

Job description

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!

Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.

Position Summary

This position works with a professional team of physicians and other staff who are trained in the medical and surgical specialty of dermatology with the purpose to be patient focused with the objective of delivering superior patient care and ensuring a positive patient experience and outcome. The Accounts Receivable Specialist is responsible for all day-to-day billing, claims issues, denials and follow-up for their assigned region/locations. Position proactively researches, identifies, and rectifies any circumstance affecting delayed submission or payment of accounts. Position communicates accounts receivable issues proactively to management to ensure compliance and accuracy. Position performs various administrative and clerical duties needed to support revenue cycle functions as needed. Position reports to the Manager, Accounts Receivable and/or Senior Director, Credentialing and Revenue Cycle.

• Ability to identify the cause of claim denials and resolve them, with minimal assistance.
• Analyze problems and report trends related to denials and payer trends.
• Follow up on unpaid claims within standard billing cycle timeframe.
• Prepare and submit corrected/replacement claims, reconsiderations, appeals, medical documentation and other necessary documents to payers via fax, provider portals, etc.
• Make outbound calls to payers to resolve claims and payment issues.
• Ensure the patient’s medical information is accurate and up to date.
• Meets productivity requirements as established by organization and external benchmarks.
• Provides necessary reporting and communication of any accounts receivable issues directly
• to the team lead.
• Effectively uses billing system to document patient accounts using proper grammar, spelling, and syntax.
• Provide team lead with administrative assistance when needed including assisting with internal/external audits.
• Maintains current knowledge in regards policies and guidelines for all payers.
• Adheres to Code of Conduct and Mission & Values Statement.
• In addition to the above job responsibilities, other duties and projects maybe assigned

Requirements

• High School graduate or equivalent.
• Education in medical billing or hold medical billing certification preferred.
• Mod Med/EMA practice management system experience is a plus.
• Understanding of basic principles of revenue cycle, accounts receivables, denial management and coding (CPT/HCPCS/ICD10).
• Must be highly professional and an effective communicator.
• Detail and results oriented, self-starter with a positive attitude
• Be able to multitask, prioritize, and manage time efficiently while in a remote working environment.
• Eagerness to learn and adapt quickly in a changing environment.
• Ability to maintain a high level of integrity and confidentiality of medical information

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Compensation Range:

$17.99 - $32.14 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.