Administrative Supervisor - Kelsey Seybold Clinics: Eldridge and WestChase

Texas Health Institute; Houston (TX); Hybrid; USD 60,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401(k) contribution

Job summary

Kelsey-Seybold Clinic, part of the Optum family, seeks an Administrative Supervisor to lead administrative and nursing staff across Eldridge and Westchase clinics in Houston.

You will implement standards, supervise teams, and partner with the Clinic Administrator or Ambulatory Care Director to deliver high-quality service to patients.

Salary ranges from $60,200 to $107,400 per year with benefits as part of full-time employment.

Qualifications

• Requires High School diploma or equivalent.
• 4+ years medical office experience including scheduling, registration, billing and charge entry.
• 1+ year supervisory experience or 4+ years in coordinator/leadership at KSC.
• Excellent communication and math skills; 10-key proficiency; English fluency.
• Basic PC literacy and alpha/numeric data entry.

Responsibilities

• Provide leadership to administrative and nursing staff.
• Ensure high quality administrative service and implement standards.
• Supervise staff in clinics with multiple SBUs.
• Collaborate with Clinic Administrator or Ambulatory Care Director.

Skills

Customer service

Cash handling

Appointment scheduling

Medical billing

Charge entry

Managed care

Supervisory experience

English proficiency

Interpersonal skills

10-key data entry

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

This position will be split between the Eldridge and Westchase Kelsey Seybold Clinics.

Primary Responsibilities:

• The Administrative Supervisor provides leadership to administrative and nursing staff working with the SBU. The positions reports to the Clinic Administrator or Ambulatory Care Director. The Administrative Supervisor, along with the Clinic Administrator or Ambulatory Care Director is responsible for assuring high quality administrative service to Kelsey-Seybold patients. The position is responsible for implementing standards, policies and procedures formulated and recommended by Kelsey-Seybold Clinic. The position directly supervises administrative staff in small clinics where the Clinic Administrator has responsibility for more than one SBU. In very large clinics (e.g. West and The Main Campus), the Administrative Supervisor may supervise two or more coordinators or large administrative support departments

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalent
• 4+ years medical office experience to include the following: face-to-face customer service, cash handling, patient registration, appt scheduling, medical billing, charge entry/capture, experience & knowledge of managed care. 1+ years of medical office supervisory experience. Or 4+ yrs of KSC Medical Office experience in a Coordinator or Leadership capacity
• Proven basic PC Literacy. Alpha/Numeric Forms Entry
• Proven excellent communication and interpersonal skills
• Proven basic Math ability 10 Key touch
• Proven ability to speak, understand and write English

Preferred Qualifications:

• 5+ years of the following; medical insurance/managed care, cash handling, cash close out, and direct face-to-face customer service experience
• Microsoft Word & Excel
• Bilingual- English / Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.