Administrative Supervisor

Orlando Health, Inc.; Orlando (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Orlando Health, Inc. is seeking an Administrative Supervisor for the Emergency Services department at FMCOH Wiregrass Ranch Hospital in Wesley Chapel, Florida. This role oversees patient flow and off-shift operations in an acute care setting.

The ideal candidate is a registered nurse licensed in Florida, with a BSN preferred, and at least two years of RN experience in acute care. National certification within two years is expected; BLS and ACLS/PALS/NALS/TNCC as required.

Qualifications

• Graduate from an accredited school of nursing.
• Bachelor of Science in Nursing preferred.
• Current registered nurse license in the State of Florida.
• National Certification in specialty area within 2 years.
• Maintains current BLS; ACLS, PALS, NALS, or TNCC as required.

Responsibilities

• Provides off-shift management and operational oversight of the acute care hospital setting to ensure safe, quality patient care.
• Serves as a clinical resource agent for problem solving and patient placement within a given shift.
• Maintains staffing oversight and leadership presence, coordinates transfers, and ensures compliance with regulatory standards.

Education

Graduate from an accredited school of nursing

Bachelor of Science in Nursing preferred

Job description

Position Summary

Site: FMCOH Wiregrass Ranch Hospital

Location: Wesley Chapel, Florida

Position: Administrative Supervisor

Department: Emergency Services

Shift: Nights, Pool/PRN

Elevating Healthcare in Wesley Chapel and West Florida, Florida Medical Clinic Orlando Health Wiregrass Ranch Hospital is poised to revolutionize healthcare in Wesley Chapel and the broader West Florida region. This five-story, state-of-the-art multi-specialty hospital spans 380,000 square feet, purpose-built to serve one of Florida’s fastest-growing communities with exceptional, outcomes-focused care.

Designed For Excellence

• Opening with 102 beds, expandable to 300 beds at full build-out
• 9 advanced operating rooms, including a hybrid OR with real-time imaging capabilities
• Comprehensive services in cardiology, neurology, oncology, surgery, and more

From life-saving procedures to advanced diagnostics, this facility is engineered to meet the evolving needs of our community with precision and compassion.

Job Summary

The Administrative Supervisor facilitates timely and safe patient flow and provides off-shift management and operational oversight of the acute care hospital setting, and ensures the provision of safe, quality patient care.

Qualifications

Education/Training

• Graduate from an accredited school of nursing.
• Bachelor of Science in Nursing preferred.

Licensure/Certification

Current professional license as a registered nurse in the State of Florida. National Certification in specialty area within 2 years.

Maintains current BLS; as determined by specialty area ACLS, PALS, NALS, or TNCC is required.

Experience

Two (2) years of experience as a registered nurse in the acute care setting.

Responsibilities

Essential Functions

• Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.
• Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
• Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.

• Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
• Ensures a visible and collegial leadership presence throughout the facility and shift.
• Serves as a first responder for all emergency code events and house alerts.
• Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record.

• Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.

• Responds/resolves team member, patient, family member, and provider concern and provides follow-up with appropriate individuals.

• Provides support, education, coaching, and mentoring to team members.
• Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner.

• Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues, facilitating assistance as needed within the facility.

• Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and/or conduct and issuing corrective actions.

• Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC).
• Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Communication and Relationship Building

• Effective Communication: proficient in oral, written, and interpersonal skills.
• Relationship Management: demonstrates collaborative and collegial relationship skills, engages staff in decision making and exhibits effective conflict resolution skills.
• Influencing Behaviors: inspires desired behaviors, manages undesired behaviors and promotes decisions that are patient centered.
• Diversity: values diversity and establishes a work environment that is culturally competent.
• Community Relationships: represents the organization as a resource to non-health care constituents within the community.

Knowledge of the Healthcare Environment

• Clinical Practice Knowledge: demonstrates knowledge of current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards.
• Evidence Based Practice and Patient Care Outcomes: Uses data and other sources of evidence to inform decision making and to interpret outcome measures.
• Patient Safety & Team Member Safety: Supports a Zero Harm Environment and a Just Culture; responding and acting on safety recommendations.
• Performance Improvement: participates in Gemba board reviews and process improvement work; internalizing one’s role in achieving optimal outcomes for the patient and organization.
• Risk Management: ensures compliance with required standards and facilitate timely reporting of liability issues.

Leadership

• Foundational Thinking Skills: demonstrates reflective practice and an understanding that all leadership begins from within; applying critical analysis to organizational issues after a review of the evidence.
• Systems Thinking: uses knowledge of classic and contemporary systems thinking in problem solving and decision making.
• Change Management: utilizes change management concept and adapts leadership style to situation need.

Professionalism

• Personal and Professional Accountability: acts as a role model for standards of professional practice (clinical, educational and leadership) for colleagues and constituents.
• Ethics & Advocacy: upholds ethical principles and corporate compliance standards and involves team members in decisions that affect their practice.

Business Skills

• Human Resource Management: promotes a healthful work environment and ensures compliance with legal and regulatory guidelines.
• Resource Management: ensures appropriate utilization of supplies and materials and staffing resources.
• Information and Technology: proficiently uses technology and databases to support improvement of clinical, safety and fiscal performance.