Administrative Supervisor

Lowe's; Centralia (WA); On-site; USD 71,000 - 118,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

401(k) Retirement account with company

Employee Assistance Program

Tuition assistance

Job summary

Lowe’s is seeking an Administration Supervisor to oversee support functions at a Lowe’s distribution facility. This role manages Inbound/Outbound Coordinators, QA/Inventory staff, and oversees payroll, benefits enrollment, and staff onboarding.

It includes handling claims, inventory adjustments, and coordinating HR activities with operations leadership. Responsibilities include performance coaching, training coordination, and incident reviews, with opportunities for upward promotion.

Qualifications

• High School Diploma or GED required.
• 5 years’ experience in a distribution or warehouse facility with increasing responsibilities.
• Bachelor’s Degree in Business, HR, or related field preferred.
• Experience in HR functions and managing projects/resources/budgets preferred.

Responsibilities

• Oversee key support functions at the supply chain location and supervise teams of coordinators and assistants.
• Onboard facility staff and assist with payroll and benefits enrollment.
• Ensure employee performance standards are set, monitored, and reviewed.
• Handle HR activities including recruiting, hiring, and training.
• Coordinate hiring processes and interview prospective candidates.
• Maintain training records and ensure compliance with policies and procedures.
• Process store claims, inventory adjustments, and supplier/vendor communications.
• Support safety and incident review processes and workers’ compensation claims.

Skills

Experience in distribution/warehouse

Leadership experience

Mentoring and coaching

Projects/resources/time/budgets

Microsoft Office Suite

Bi-lingual (if applicable)

Strong communication

Education

Bachelor’s Degree – Business, Human Resources, or related field

Tools

Microsoft Office Suite

Job description

Schedule

Monday- Friday- 7am-3:30pm

What You Will Do

The Administration Supervisor is primarily responsible for overseeing key support functions at their corresponding supply chain location, as well as handling Human Resources tasks. These include directly supervising a high performing team of Inbound and Outbound Coordinators, Quality Assurance/Inventory Coordinator, and other Support Associates. Additional tasks include managing the facility’s Holding Account, and ensuring store claims are processed, inventory discrepancies are resolved, and traffic/transportation issues are addressed. This person is also responsible for onboarding facility staff, assisting associates with payroll and benefits enrollment, and ensuring personnel performance standards are set, monitored, and reviewed. Finally, this role is responsible for other duties as assigned which may include additional support of operations associates as needed by the operations leadership teams.

Responsibility Statements

• Communicates clear expectations for associates and provides timely and constructive feedback
• Monitors and manages associate performance, ensuring that associates are executing assigned tasks accurately and as scheduled
• Mentors and builds relationships with associates, recording planned encounters when needed
• Holds direct reports accountable to expected behaviors and performance levels through regular coaching, feedback, and the completion of annual reviews
• Monitors cross-training of Inbound Coordinator, Outbound Coordinator and Inventory Coordinator for backfilling purposes
• Manages the checkbook; pays vendors for lost units and adds credit when additional units are found
• Monitors the following activities from the Inventory Coordinator or perform directly: (1) Contacts stores regarding store claims and make adjustments for loss, (2) Researches missing units in store database to identify any additional units they received and brought into inventory to account for missing stock, (3) Processes store claims in access database, and (4) Makes adjustments to inventory in HOST mainframe system
• Handles escalated customer service calls from stores or when associates are busy; general store calls may include questions regarding: Proposed product shipment dates, Emergency bill, S.O.S orders, Vendor calls, Store claims
• Resolves inventory discrepancies and miss-picks
• Order appropriate supplies when requested/needed
• Process expenses for the facility
• Manages the load planning process
• Verifies timesheet entry, vacation, sick time, and attendance of associates
• Coordinates hiring, orientation, and training of new associates
• Ensures associate training requirements are current and documented in training system
• Supports the administration of and adherence to HR activities including recruiting/hiring, performance management, engagement survey, benefits enrollment, training, and relevant policies and procedures
• Participates in incident review process for safety incidents and product incidents
• Handles worker compensation claims and records
• Ensures all files, postings and signage are compliant
• Ensures all administrative records are kept and are compliant with record retention
• Ensures financial records are accurate and all facility bills are paid
• Communicates effectively with associates regarding business objectives or current issues
• Provides associates with meaningful developmental opportunities and prepares them for upward promotion if interested
• Discusses and resolves issues with and between associates
• Participates in the hiring process by initiating job requisitions when appropriate and interviewing prospective candidates
• Ensures associates receive proper training
• Other duties as assigned

What you Need to Succeed

Minimum Qualifications

• High School Diploma or GED
• 5 years’ experience in a distribution or warehouse facility with increasing responsibilities

Preferred Qualifications

• Bachelor’s Degree – Business, Human Resources, or related field
• Experience at other facilities in the Lowe’s network, or in an industrial setting
• Experience in a Human Resources function
• Experience preparing, analyzing, and interpreting financial reports and data
• Leadership experience with direct report responsibility
• Experience mentoring and coaching others
• Experience managing projects, resources, time, and budgets
• Basic computer skills including a working knowledge of Microsoft Office Suite
• Bi-lingual skills, if applicable to the facility

Pay Range: $70,800.00 - $118,300.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $70,800.00 - $118,300.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.