Administrative Specialist – Scott County CDA

Minnesota NAHRO; Shakopee (MN); On-site; USD 33,000 - 40,000; Part time

Job summary

Minnesota NAHRO is seeking a Part-Time Administrative Specialist to greet visitors, triage inquiries, and provide comprehensive administrative support across CDA departments in Scott County. The role offers a full benefits package and a Monday–Thursday schedule.

Responsibilities include data entry, mail and supply coordination, vendor liaison, and assistance with housing program information and client referrals.

Qualifications

• High School Diploma or GED required.
• Moderate administrative experience in a nonprofit or social service setting.
• Associate’s Degree in Business Administration or Office Management may substitute for up to two years of experience.

Responsibilities

• Create a welcoming and professional first impression for CDA visitors and callers.
• Provide information on CDA housing and economic programs and escalate complex inquiries as needed.
• Oversee daily office support: mail, supplies, facilities, and website updates; assist with data entry and reporting.
• Support housing clients with applications and resident portals; manage document storage and confidentiality.

Skills

Microsoft Office

Data entry

Customer service

Interpersonal communication

Education

High School Diploma or GED

Associate’s Degree in Business Administration / Office Management

Tools

Housing management systems

Job description

Salary: $24.00 – $29.04 Hourly

Job Type: Part-Time

Description

The Administrative Specialist is a part-time position with a Monday through Thursday schedule. Despite the reduced schedule, this role is fully benefit-eligible. Selected candidate will be eligible for our comprehensive benefits package, including health care coverage, dental and vision plans, retirement contributions, paid time off, and more.

JOB PURPOSE:
Create a welcoming and professional first impression of the Scott County Community Development Agency (CDA) office, connect guests and inquiries to the right CDA resources and deliver comprehensive administrative support across all agency departments to ensure efficient operations and high-quality client service.

Essential Functions

• Collaborate and work effectively with other team members to carry out the mission, vision and values of the CDA while providing excellent internal and external client service, which is responsive, considerate, and respects confidentiality.
• Create a welcoming, inclusive, and professional first impression for all CDA visitors and callers. Quickly evaluate client needs, identify and escape emergency requests, provide accurate information regarding CDA housing and economic programs and services, and professionally de-escalate or triage complex inquiries across diverse populations.
• Oversee daily office support operations to ensure efficiency across agency departments. Manage incoming/outgoing mail and correspondence (including bulk mailings and shared email inboxes), order supplies, coordinate facility vendors, and support website updates and database entry.
• Accurately enter data, run reports, search, find and interpret basic household, service, and unit information in housing software systems and internal spreadsheets. Support housing clients in troubleshooting application and resident portals.
• Assist with daily document management activities—including scanning, committing files to digital storage, and record archiving—in accordance with CDA retention schedules and confidentiality standards.
• Keep up-to-date housing and general community resources information and provide information referrals to clients when relevant.
• Act as initial contact for IT issues and other vendors related to the front desk administration (phones, copiers, mail machine, shredding, etc).

REQUIREMENTS

• Consistently demonstrate alignment with Scott County CDA’s core values which guide us to be Collaborative, Equitable, Inventive and Attentive.
• Provide excellent service, which is responsive, considerate, and respects confidentiality.
• Apply excellent verbal and written communication skills to foster professional relationships and customer service with people of varying backgrounds and languages.
• Consistently demonstrate attention to details while balancing multiple tasks with interruptions.
• Demonstrate proficiency in Microsoft Office software, as well as housing management systems and databases.
• Maintain an organized space to promote a welcoming and professional environment.

Qualifications

EDUCATION & EXPERIENCE

• High School Diploma or GED.
• Moderate administrative experience preferably in a non-profit or social service office environment.
• An Associate’s Degree in Business Administration, Office Management, or a related field may substitute for up to two (2) years of experience.

CERTIFICATIONS

• Valid driver’s license in the State of Minnesota
• Notary Public – Willingness to obtain a Minnesota Notary Public commission if requested based on agency needs.

Supplemental Information

APPLICATION DEADLINE:
This job posting will close onMonday, August 24, 2026 at 11:59 PMCST. Applications submitted after this time will not be considered.