Administrative Specialist II / Receptionist (Pickens - AOP)

State of South Carolina; Cherokee Forest (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision, long-term and/

Life insurance for employees and/or as

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

SC Deferred Compensation

Retirement: SCRS / ORP

Job summary

SC Department of Behavioral Health and Developmental Disabilities (BHDD) is seeking an Administrative Specialist II - Receptionist for the Pickens Mental Health Clinic in Easley, SC. The role handles front-desk duties, patient check-in/out, appointment scheduling, and payment processing with compassion and professionalism.

The position requires a high school diploma with clerical experience or an associate degree, with bilingual English/Spanish being a plus.

Qualifications

• High school diploma or associate degree; 2–3 years clerical experience.
• Bilingual abilities in English and Spanish are a plus.

Responsibilities

• Check patients in and out, schedule doctor appointments, make reminder calls and update patient information; request payment for services.
• Receive phone consultations and referrals; notify team leader by email and import paperwork to patient charts.
• Serve as head cashier and manage payments.
• Provide back-up coverage for Medical Records, Patient Intake, and Data Entry Clerk areas as needed.

Skills

Clerical experience

Bilingual English/Spanish

Education

High School Diploma

Associate degree in secretarial science

Job description

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II - Receptionist - (Pickens) who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the BHDD - Office of Mental Health, Pickens Mental Health Clinic, 337 West Main Street, Easley, SC 29640.

As an Administrative Specialist II, under general supervision, you will serve as a Receptionist at the Pickens Mental Health Clinic independently performing a variety of advanced administrative duties.

Responsibilities for the Administrative Specialist II:

• Execute advanced front office duties in an accurate, timely and efficient manner treating all patients with dignity and respect.
• Check patients in and out respectively, schedule doctor appointments, make reminder calls and update patient information as needed. Will request payment for services rendered.
• Responsible for receiving phone consultations and referrals. Will notify team leader by email upon receipt and will import associated paperwork to patient’s chart.
• Serve as head cashier.
• Provide back-up coverage for Medical Records, Patient Intake and Data Entry Clerk areas as needed.

• A high school diploma and two (2) years of clerical experience, or an associate degree in secretarial science or other related field; or three (3) years of clerical experience.

Additional Requirements

• This position requires the ability to bend, stoop, climb, drive from location to location, lift and file.
• This position could be considered essential. Therefore, the employee in this position may be asked to report to work even if the Center is closed in the event of an emergency.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:

• Knowledge of word processing centers and/or current office management practices.
• Knowledge of grammatical rules, clerical formats and/or journalistic principles.
• Knowledge of behavioral characteristics of the physically or mentally challenged.
• Knowledge of basic training principles and techniques. Knowledge of methods and procedures of microfilm photography.
• Knowledge of medical terminology and classification.
• Knowledge of legal terminology and court procedures.
• Ability to deal effectively with the public in handling inquiries and communicating information.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan SCRS
  • State Optional Retirement Program State ORP

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.