Administrative Specialist 4 (Probation)

New Jersey Courts; Camden (NJ); Hybrid; USD 82,000 - 128,000; Full time

Benefits offered by this job

Hybrid work schedule

Remote work opportunity (up to 2 days)

Job summary

New Jersey Judiciary is seeking a Quality Assurance Specialist to lead QA reviews of risk-need assessments and evidence-based practices. The role emphasizes fidelity, coaching, and collaboration with probation staff and supervisors to improve case planning and outcomes.

The position offers a hybrid schedule with potential remote days, and requires strong communication, analytica l skills, and experience with ORAS/ OYAS. A bachelor’s degree and five years’ experience are required.

Qualifications

• Bachelor's degree required; five years of professional experience, with two in program development/analysis/administration.
• Experience with risk-needs-assessments and evidence-based practices.
• Knowledge of ORAS and OYAS assessment tools and processes.
• Strong leadership, communication, and staff development skills.

Responsibilities

• Lead and oversee quality assurance processes to ensure fidelity to policy and practice standards.
• Schedule and conduct QA reviews, interviews, and debriefings; monitor RNA scoring and plans for success.
• Maintain in-office presence for coaching, observations, and client engagement.
• Collaborate with supervisors and managers to review QA findings and drive continuous improvement.
• Provide mentoring and technical guidance on risk-needs-assessment tools and evidence-based practices.
• Coordinate staff training and development opportunities.
• Build relationships with judges, staff, and stakeholders to support quality improvements.

Skills

Leadership

Interpersonal skills

Public speaking

Communication

Analytical skills

Coaching

Mentoring

Staff development

Evidence-based practices

ORAS knowledge

OYAS knowledge

Education

Bachelor's degree

Job description

Description

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY: The salary range for this position is $81,866.60 to $127,586.80 for Schedule A, and $81,866.60to $121,207.46 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.

The New Jersey Judiciary, Camden Vicinage is seeking a conscientious, highly motivated individual to serve under the direction of the Court Executive 2B, Probation Division Manager, and/or the Court Executive 1B, Assistant Probation Division Manager, as the Quality Assurance Specialist. The selected candidate must possess strong leadership, interpersonal, public speaking, communication, and analytical skills, with the ability to foster effective staff and client engagement in a professional, respectful, and solution-focused manner. The successful candidate will have experience in evidence-based practices, cognitive behavioral techniques, coaching, mentoring, and staff development, and must be knowledgeable in the ORAS and OYAS assessment tools and processes. The Quality Assurance Specialist is responsible for promoting fidelity, validity, and consistency in the administration of Risk-Needs-Assessments, Plans for Success, and other evidence-based practices through quality assurance reviews, desktop reviews, interview observations, debriefing, coaching, training, and continuous quality improvement activities.

REMOTE WORK

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Example of Duties

• Serves as a lead worker in the implementation and oversight of quality assurance processes to ensure compliance with established policy, procedure, and practice standards.
• Schedules, coordinates, facilitates, and conducts quality assurance reviews, including RNA interview observations, desktop reviews, debriefings, coaching sessions, and Plans for Success reviews, to evaluate fidelity to risk-needs-assessment tools, case planning requirements, and evidence-based practices.
• Maintains a strong in-office presence to support in-person observation, direct staff coaching, effective client interaction, and consistent implementation of quality assurance standards; performs QA reviews in person whenever practicable and in accordance with Judiciary policy and operational needs.
• Demonstrates strong interpersonal, communication, and engagement skills in working with staff and clients; establishes productive professional relationships that support a respectful, collaborative, and solution-focused quality assurance process.
• Observes the full assessment interview process; documents client interviews for scoring purposes; evaluates assessment practices for accuracy, consistency, and proper application; and assesses staff performance in conducting interviews and scoring assessments.
• Conducts timely debriefings and coaching sessions following QA reviews to identify staff strengths, address areas for improvement, discuss scoring differences, and reinforce fidelity to approved assessment and case planning practices.
• Monitors inter-rater reliability and works collaboratively with staff and fellow Quality Assurance Specialist(s) to strengthen consistency in scoring, interviewing practices, and application of ORAS, OYAS, and related evidence-based tools.
• Collaborates closely with other Quality Assurance Specialist(s) to promote consistency, fidelity, and uniform application of quality assurance procedures, coaching practices, case planning expectations, and evidence-based interventions across adult and juvenile supervision.
• Partners with supervisors, managers, and other Quality Assurance Specialist(s) to review QA findings, identify drift, assess performance trends, recommend corrective action, and support continuous quality improvement efforts.
• Provides mentoring, coaching, and technical guidance to staff regarding risk-needs-assessment instruments, Plans for Success, core correctional practices, structured response strategies, and related evidence-based practices; serves as a subject matter expert in these areas.
• Identifies staff development needs and assists in the coordination, development, and delivery of training programs, booster sessions, learning opportunities, and other instructional support for adult and juvenile supervision staff.
• Builds and maintains effective working relationships with managers, judges, supervisors, staff, central office partners, clients, and other stakeholders to support quality improvement objectives, staff development, and meaningful client engagement.
• Compiles, analyzes, and evaluates statistical, operational, and quality assurance data; prepares reports; identifies patterns and concerns; and makes recommendations to management to improve practice, fidelity, and program effectiveness.
• Participates in statewide and local committees, workgroups, and task forces, and contributes to the development, implementation, and refinement of quality assurance initiatives and continuous improvement strategies.
• Performs other related duties as assigned to support the operational needs of the Probation Division.

Regular and predictable physical presence at the worksite is an essential function of this position.

Qualifications

Graduation from an accredited college or university with a bachelor's degree and five years of professional experience, two of which shall be in program development, program coordination, program analysis, program administration and/or administrative research.

Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/ )

Supplemental Information

Driver's License: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work: US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note: Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law: In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action.

Employer Committed to Ensuring an Open Door to Justice.