Administrative Specialist

State of Nebraska; Omaha (NE); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Leave accrual

Military leave

Retirement match

Health insurance

PSLF program

Tuition reimbursement

Education reimbursement

Training & development

Life insurance

Job summary

State of Nebraska in Omaha, NE is seeking a Waiver Application Specialist (Administrative Specialist) to support the Eligibility & Enrollment unit. You will help Nebraskans access Home and Community-Based Services by managing the waiver application process with attention to detail and proactive communication.

The role emphasizes coordinating daily workflows, reviewing applications, and collaborating with internal teams to ensure timely, accurate processing.

Qualifications

• Minimum of one year of post high school coursework or related experience in administration or office management.
• Experience in policy analysis, program evaluation, or similar fields is a plus.
• Familiarity with government or public service environments is preferred.

Responsibilities

• Coordinate and manage the day-to-day HCBS waiver application workflow.
• Review incoming applications and referrals for accuracy and completeness.
• Communicate with applicants to gather documentation and answer questions.
• Collaborate with internal teams to ensure proper case assignment, tracking, and follow-up.
• Maintain organized records, generate reports, and identify process improvements.
• Interpret and apply applicable policies and regulations.
• Provide excellent customer service to the public and providers.

Skills

Attention to detail

Communication

Administrative support

Education

Post secondary coursework

Tools

NFOCUS

SharePoint

Outlook

Job description

Job Posting

JR2026-00028496 Administrative Specialist (Open)

The work we do matters!

Help Us Make a Difference in the Lives of Nebraskans

Are you detail-oriented, organized, and passionate about supporting services that make a real impact? We’re looking for a proactive and reliable Waiver Application Specialist (Administrative Specialist) in Omaha to join the Eligibility & Enrollment (E&E) unit within the Division of Developmental Disabilities at the Nebraska Department of Health and Human Services (DHHS).

As a Waiver Application Specialist, you'll play a key role in helping individuals and families across Nebraska gain access to Home and Community-Based Services (HCBS) by managing the administrative processes that keep these programs running smoothly. This isn’t just a job, it’s a career with purpose.

Hiring Agency

Health & Human Services - Agency 25

Location

Omaha, NE

Hiring Rate

$20.388

Job Posting

JR2026-00028496 Administrative Specialist (Open)

Applications No Longer Accepted On

(If no date is displayed, job is posted as open until closed): 08-15-2026

Job Description

Help Us Make a Difference in the Lives of Nebraskans

Are you detail-oriented, organized, and passionate about supporting services that make a real impact? We’re looking for a proactive and reliable Waiver Application Specialist (Administrative Specialist) in Omaha to join the Eligibility & Enrollment (E&E) unit within the Division of Developmental Disabilities at the Nebraska Department of Health and Human Services (DHHS).

As a Waiver Application Specialist, you'll play a key role in helping individuals and families across Nebraska gain access to Home and Community-Based Services (HCBS) by managing the administrative processes that keep these programs running smoothly. This isn’t just a job, it’s a career with purpose.

What We Offer

• 13 paid Holidays
• Generous leave accruals that begin immediately
• Military leave
• 156% match on retirement contributions
• Health, dental, vision, and life insurance options
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Tuition Reimbursement
• Dependent tuition reimbursement program with partnering Nebraska community colleges
• Training and Development based on your career aspirations
• Employer-paid $20,000 life insurance policy
• Start your career today and become a part of a team committed to improving the lives of Nebraskans!

What You’ll Do

In this role, you will:

• Coordinate and manage the day-to-day operations of the HCBS waiver application workflow
• Review incoming applications and referrals for accuracy and completeness
• Communicate with applicants or representatives to gather documentation and answer questions
• Work closely with internal teams to ensure proper assignment, tracking, and follow-up of cases
• Maintain organized records, generate reports, and help identify process improvements
• Interpret and apply relevant policies, guidelines, and regulations
• Provide exceptional customer service to the public and providers seeking HCBS information

Requirements/Qualifications

Minimum Qualifications: At least one year of post high school coursework or experience in: administration, office management, accounting, finance, planning, policy analysis and implementation, administrative/management analysis, operations research, program evaluation, research, or similar fields or in a field related to the programs or functions of the employing agency.

Preferred Qualifications

• Experience working in a human services or Medicaid-related environment.
• Familiarity with state systems such as NFOCUS, SharePoint, and Outlook.
• Experience reviewing and tracking high volumes of documentation or applications.
• Knowledge of waiver programs or public assistance systems.

Other

Some positions may require experience and/or training that is unique to the work assigned; a valid driver’s license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency.

Knowledge, Skills, And Abilities

• Sharp attention to detail and accuracy
• Confidence interpreting and applying policies and procedures
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Strong written and verbal communication
• Initiative to identify problems and suggest solutions

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.