Administrative Residential Support Staff

Homeless Solutions; Morristown (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & life insurance

401k with company match

Generous PTO & holidays

Job summary

Homeless Solutions, Inc. is seeking an Administrative Residential Support Staff member to join our Main Shelter team.

The role supports administrative operations, assists volunteers, handles front desk duties, and coordinates donor interactions, in a 9am-5pm schedule with a Monday–Friday on-site presence and a clean driving record required. Applicants should have a High School Diploma, basic Microsoft Office skills, and good communication in English; Spanish a plus.

Qualifications

• High School Diploma; advanced education in a related field is a plus.
• Basic knowledge of administrative functions and Microsoft Office.
• Good oral and written communication; bilingual English/Spanish a plus.
• Clean driving record and valid driver’s license required.
• Onsite attendance and reliable transportation during scheduled hours.

Responsibilities

• Administrative support including donor interaction and tracking in-kind gifts.
• Assist volunteers and visitors; front desk contact for visitors and callers.
• Operate as RSS shift coverage including van transport; participate in on-call schedule.
• Support Case Management during contraband searches and drug/alcohol testing.
• Record medication outtake and ensure a safe living environment for guests.

Skills

Microsoft Office

Bilingual English/Spanish

Data entry

Customer service

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Homeless Solutions, Inc

Administrative Residential Support Staff

Homeless Solutions' motto is: "A Hand UP, Not a HandOUT". As an organization, we pride ourselves in providing people in need with the tools they need to succeed. From financial education to career preparation, housing navigation assistance and childcare scholarships, mental health and addiction support, and so much more, Homeless Solutions has a vast menu of services that help our guests achieve financial self-sufficiency and housing stability, all of which would not be possible with our dedicated and compassionate staff.

Our Main Shelter is staffed 24/7, 365 days a year with professionals who truly care about the well‑being of our guests. With forty years of success under our belt, we know well that the most important skill our staff members possess is a passion for our mission.

Our Residential Support Staff work in our Main Shelter alongside with Case Management to understand the individual needs and services for shelter clients to best facilitate their success in our programs, as well as to assist in the safe and effective operation of our Shelter facilities. The full time, onsite Administrative RSS role will support administrative operations of our residential shelter Monday – Friday from 9am-5pm. Clean driving record is required as this position will be operating agency owned vehicles. $18.50

Ideal candidates will be customer service focused and supportive of the success of the full team in our efforts to improve the lives of our clients.

Duties and Responsibilities :

• Administrative support including interaction with donors and tracking of in‑kind gifts, materials inventory, van scheduling, data entry and basic office support tasks to support agency operations.
• Assisting volunteers and visitors
• Operating as the front desk first point of contact for visitors and callers – Contact of emergency services if needed.
• RSS Shift coverage including van transport, and participation in regular on call schedule.
• Support Case Management during contraband searches.
• Conduct drug and alcohol testing
• Facilitate and record medication outtake per agency policy.
• Ensure a safe and healthy living environment for guests through education, guidance, supervision and personal action.

Qualifications:

• High School Diploma; advanced education in a related field is a plus
• Basic knowledge of and demonstrated experience with administrative functions and Microsoft Office software including Word and Excel.
• Good oral, written and basic computer/technology skills; Bilingual English/Spanish a plus
• Clean driving record and valid drivers license are required
• Regular and predictable onsite attendance and reliable transportation are required during the scheduled hours for this position.
• Must meet basic physical requirements as noted in full job description
• Mental Health Care and/or Administrative experience is a plus
• Experience working in a shared living environment is a plus.
• Flexible schedule is a plus.

Full time permanent staff of Homeless Solutions are eligible to enroll in company sponsoredmedical, dental and life insurance coverage plans in accordance with HSI policies. In addition, all staff are eligible immediately upon hiring to participate in a 401k retirement savings plan, including up to a 6% company paid match. Generous PTO plans include paid personal, vacation and sick leave as well as 10 floating holidays annually.

HSI is an equal opportunity employer, and we appreciate and celebrate the diversity of our staff. We believe that diversity not only includes race and gender, but also age, disability status, veteran status, sexual orientation, religion and many other parts of an individual's identity. HSI recruits, hires, trains, promotes, compensates and administers all policy and actions with equal opportunity for all employees and applicants. The points of view of all of our staff are important, and supporting a culture of inclusion is everyone's responsibility. The Residential Support Staff will have the opportunity to be part of positive change in the lives of the residents in our communities.

• Satisfactory results of applicable periodic background checks is a requirement.