Administrative Program Coordinator I - Paramedic Education

ccf; Akron (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Cleveland Clinic Akron General Hospital is seeking an Administrative Program Coordinator I in Paramedic Education to support policy development and program initiatives, coordinate across departments, and help ensure efficient operations that enable high-quality patient care.

The role involves managing admissions for EMT classes, coordinating schedules, attending meetings, and assisting with events, travel to Wayne College, and weekend obligations as needed.

Qualifications

• Associate's Degree or higher with two years of admin experience or customer service.
• Alternative: HS diploma with four years of experience; or Bachelor’s degree.
• Computer skills and experience with software applications.
• Preferred: EMS provider certification; experience in student services.

Responsibilities

• Lead or coordinate multiple projects and policy initiatives.
• Update, monitor, and manage databases.
• Develop scorecards and milestones to track progress.
• Analyze project improvements and progress.
• Coordinate admissions logistics for EMT and paramedic classes.
• Handle scheduling, meetings, and communications.
• Assist with graduation ceremonies and testing events.

Skills

Project management

Communication practices

Student services experience

Healthcare experience

Education

Associate's Degree

High School Diploma/GED

Bachelor’s Degree

EMS provider certification

Bachelor's Degree in Business Administration/Healthcare Administration

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Program Coordinator I - Paramedic Education

Location

Akron

Facility

Akron General Medical Center

Department

Paramedic Education Program-Cleveland Clinic Akron General

Job Code

D99917

Shift

Variable

Schedule

8:30am-10:00pm

Job Summary

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family.

As an Administrative Program Coordinator, your work directly assists in the coordination and development of innovative policies and improvement initiatives. Serving as a liaison across various departments, you will identify opportunities to facilitate an efficient workplace where fellow caregivers can support patients and deliver world-class treatments. This position offers the chance to grow your career within an innovative setting, all while making a difference in healthcare every day.

A caregiver in this role works variable shifts between 8:30 a.m. – 10:00 p.m. and must be flexible to work occasional weekends or evenings.

This position requires occasional travel to Wayne College, a satellite location, several times a year.

A caregiver who excels in this role will:

• With guidance from the Director, lead or coordinate multiple projects and policy initiatives.
• Update, monitor, and manage databases.
• Develop scorecards and milestones to track progress.
• Analyze project improvements and progress.
• Report on discrepancies and variances.
• Coordinate project prioritization and assist with policy and initiative implementation.
• Assist with the scheduling, coordination, preparation, and communication of meetings.
• Attend meetings and record key outcomes.
• Support all office administrative functions.
• Develop and maintain updates.
• Coordinate applications for three EMT classes and two paramedic cohorts each year, totaling five classes annually.
• Manage admissions process logistics.
• Handle the distribution of information, paperwork, homework assignments, forms, and updates for both students and instructors throughout the course session.
• Assist with graduation ceremonies and periodic testing events, sometimes held on Saturdays.
• Manage routine communication and organization for classroom and program needs.

Minimum qualifications for the ideal future caregiver include:

• Associate's Degree and two years of administrative experience or customer
  service
• OR High School Diploma/GED and four years of experience
• OR Bachelor’s Degree
• Computer skills and experience with software applications

Preferred qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field

• Healthcare experience or related organization
• Knowledge of project management and communication practices
• Certification as EMS provider
• Experience with student services
• Experience with Accreditation in an educational setting

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to lift up to 25 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.