Administrative Pharmacy Technician - Pharmacy - Full Time - Days - 8hr QVH

Emanate Health; West Covina (CA); On-site; USD 33,000 - 50,000; Full time

Job summary

Emanate Health in West Covina, CA is seeking an Administrative Pharmacy Technician to support ambulatory care pharmacist programs during patient encounters. The role focuses on submission and completion of prior authorizations, insurance verification, scheduling, and handling inbound and outbound calls to assist patients.

This position requires a high school diploma, CA Pharmacy Technician license, and BLS; prior authorization and EHR experience preferred.

Qualifications

• High School diploma or equivalent required.
• Current CA Pharmacy Technician License required.
• 1 year pharmacy technician experience in a pharmacy setting.
• Experience with prior authorizations, insurance verification, and medication access workflows preferred.
• Experience with EHR, PBM tools and PA portals preferred.

Responsibilities

• Provides administrative support to ambulatory care pharmacist programs during patient encounters and appointments.
• Manages submission and completion of prior authorizations (PAs).
• Performs scheduling and handles inbound/outbound patient calls.
• Supports patient care administrative duties and related activities.

Skills

Customer service

Patient interaction

Attention to detail

Communication

Education

High School diploma or equivalent

CA Pharmacy Technician License

Tools

EHR systems

Pharmacy benefit tools

Prior authorization portals

Job description

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals. On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary

Provides administrative support to ambulatory care pharmacist programs during patient encounters and appointments. The position is responsible for submission and completion of prior authorization (PA) processes, patient care administrative duties such as scheduling and inbound/outgoing phone calls, and other related patient support activities.

Job Requirements

• Minimum Education Requirement: High School degree or equivalent required.
• Training as per State Board of Pharmacy requirements.
• Minimum Experience Requirement: Minimum of one (1) year experience as a Pharmacy Technician in a pharmacy setting required.
• One (1) year experience with prior authorizations (PAs), insurance verification, and medication access workflows.
• Experience with direct patient interaction and care in an ambulatory setting preferred.
• Experience using electronic health records (EHR), pharmacy benefit tools, and prior authorization portals (i.e. CoverMyMeds) preferred.
• Experience in ambulatory care, specialty pharmacy or medical office/ administrative setting preferred.
• Excellent customer service skills.
• Minimum License Requirement: Current CA Pharmacy Technician License required.
• Basic Life Support (BLS) from American Heart Association (AHA) required.
• Delivering world-class health care one patient at a time.

Pay Range: $24.15 - $36.47

We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives. When you come to any one of our locations, you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.

Our mission

Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.

Our vision

We are an integral partner in elevating our communities' health.

Our values

Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment.

Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other.

Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do.

Compassion. We care for each person and each team member as part of our family.

Integrity. We believe in fairness and honesty and are guided by our code of ethics.

Stewardship. We wisely care for the human, physical and financial resources entrusted to us.