Administrative/Operations Coordinator

The Chronicle Of Higher Education, Inc.; Hartford (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks an Administrative Operations Coordinator in Hartford, Connecticut. This role provides essential administrative and operational support to the Office of Financial Aid, including managing calendars, processing invoices, and assisting with office initiatives.

The ideal candidate will have a High School Diploma, administrative experience, and strong computer skills. The office is dedicated to maintaining a student-centered environment and encourages diverse applicants to apply.

Qualifications

• 1–3 years of administrative experience.
• Ability to work independently and as part of a team.
• Record of maintaining confidentiality and exercising discretion.

Responsibilities

• Provide confidential administrative support to the Executive Director.
• Serve as the primary office administrator and receptionist.
• Assist with office-wide operational initiatives and prepare reports.

Skills

Strong computer skills

Prioritization

Organizational skills

Effective communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

The Administrative Operations Coordinator serves as the primary administrative and operational support professional for the Office of Financial Aid. Reporting directly to the Executive Director, this position provides executive-level administrative support while coordinating daily office operations and administrative services to ensure an efficient, organized, and student-centered environment.

The Coordinator serves as the first point of contact for many visitors, students, families, faculty, and staff and plays an essential role in supporting office communications, operational logistics, purchasing, records management, travel coordination, financial reconciliation, and special projects.

Responsibilities

• Provide confidential administrative support to the Executive Director: manage calendars, schedule meetings, coordinate agendas and minutes, arrange travel and conference registrations, track deadlines, and assist with special projects; maintain confidential files and records.
• Serve as the primary office administrator: order office supplies, maintain inventory, process invoices and payment documentation, reconcile departmental purchasing card transactions, coordinate office equipment maintenance and service requests, maintain shared calendars, support onboarding logistics for new staff, and coordinate mail distribution and shipping.
• Act as the primary receptionist when students are unavailable: answer the main financial aid telephone line, direct inquiries appropriately, and monitor office email accounts.
• Scan, index, file, archive, and retrieve student and departmental documents; maintain electronic and paper filing systems; coordinate records retention and archival projects; alphabetize and organize files to ensure compliance with institutional record‑keeping standards; assist staff with document preparation and mailings; support front‑desk coverage during peak operational periods.
• Assist with office-wide operational initiatives: support admissions and financial aid events, and prepare materials for orientation, open houses, and admitted student programs.
• Oversee, coordinate, and execute additional responsibilities for the Office of Financial Aid as assigned by office leadership.
• Prepare reports related to tasks assigned by the Office of Financial Aid Leadership Team.
• Access PowerFAID to support and facilitate the aid process.
• Perform other related duties as assigned and based on departmental need.

Qualifications

• High School Diploma or GED.
• Bachelor's Degree preferred.
• 1–3 years of administrative experience.
• Strong computer skills, including Word, Excel, and other Microsoft Office programs.
• Ability to prioritize conflicting demands and work effectively and comfortably with the public.
• Record of maintaining confidentiality, exercising discretion, and using good judgment.
• Ability to anticipate and react appropriately to a variety of situations and to be resourceful.
• Ability to work independently and as a member of a team.
• Proven organizational and administrative skills, with the ability to balance multiple priorities.
• Clear and effective writing, with knowledge of editorial procedures.

About Us

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co‑curricular program and serves over 2,100 full‑time undergraduate students from across the country. Trinity is committed to building a representative and diverse faculty, administrative staff, and student body.

Trinity College is an Equal Opportunity/Affirmative Action Employer. Women and minorities are encouraged to apply. Applicants with disabilities should request, in advance, any needed accommodation in order to participate in the application process.