Administrative Medical Assistant Hybrid NoCO

bannerhealth; Colorado; Hybrid; USD 29,000 - 43,000; Full time

Job summary

Banner Health NOCO Admin-Clinic is seeking a full-time Medical Assistant to support PCPs and Specialty Clinics. The role includes handling patient calls, medication refills, messages, referrals and processing imaging orders in a hybrid capacity.

The position requires a strong Medical Assisting background, on-site Northern Colorado presence when needed, and remote work options with a reliable home office and internet connection.

Qualifications

• High school diploma/GED or equivalent; completion of an accredited Medical Assisting Program.
• Medical Assistant Certification required; must obtain if not on hire within 12 months.
• BLS certification required.
• Strong computer skills and ability to work with medical software; excellent interpersonal and communication skills.

Responsibilities

• Perform chart reviews to ensure coordinated patient care.
• Identify care gaps using evidence-based guidelines; utilize standing orders as appropriate.
• Use EHR to obtain and communicate medical information related to preventive and chronic care.
• Collaborate with care team to meet performance metrics and quality measures.
• Maintain clinical skills and participate in onboarding, orientation, and ACED days.

Skills

Communication skills

Computer skills

Interpersonal skills

Education

Medical Assistant Certification

MA training program

Tools

EMR/EHR

Scheduling software

Medical software

Job description

Department Name:

NOCO Admin-Clinic

Work Shift:

Day

Job Category:

Clinical Care

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

At Banner Health Clinic, we have offer convenient primary care in your neighborhood to support the health needs of your entire family. We are not just your doctors; we are your partners in caring. We provide comprehensive care for family members of all ages. Our experienced team can help each patient build a long-term relationship with someone familiar with their health history.

We currently have a full‑time opening working as a Medical Assistant in a hybrid capacity. This role will support answering calls for patients for PCP's and Specialty Clinics. This role will be responsible for supporting patients with medication refills, sending messages, referrals and processing imaging orders.

*The preferred candidate for this position will live in Northern Colorado and have a strong Medical Assisting background working in the clinic environment.

Shift Details

• -Monday - Friday, 8:30am - 5pm
• -Initial day of orientation in person with additional quarterly in‑person requirements for meetings.

Location

• -Must be located in Northern Colorado to support on‑site requirements, when needed.
• -Will primarily work remote. Must have reliable internet (NO WIFI, Ethernet Connection only) and a quiet work area/home office.

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi‑specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for performing administrative tasks (indirect care) that support the care team in providing direct medical care. This position utilizes the Electronic Health Record (EHR) and external resources or tools to provide a complete assessment of the patient’s health status, which includes identifying care gaps prior to the patient encounter. This position utilizes specialized knowledge, judgment and communication skills to assure that patients get the indicated care when and where they need and want it, in a culturally and linguistically appropriate manner. Patient contact via telephone is a critical component of this position, highlighting the medical background and communication skills necessary.

CORE FUNCTIONS

• 1. Performs chart review to ensure coordinated patient care.
• 2. Utilizes evidence based guidelines when identifying care gaps for preventative and maintenance care. Utilizes standing orders as appropriate.
• 3. Utilizes EHR to obtain medical information when communicating with the patient or medical care team regarding respective preventative care, chronic care, specific medications, high risk patients, and those not seen recently in the clinic.
• 4. Collaborates with care team to meet expected performance metrics and clinical quality measures. Identifies areas for improvement based on results of clinical performance where applicable.
• 5. Maintains clinical skills and provides direct patient care on an as needed basis. Completes all necessary on‑boarding/orientation activities, including simulation training, as needed or directed. Participates in Annual Clinical Education Days (ACED), as needed or directed.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations.
• Medical Assistant Certification is required. If certification is not in hand at the time of hire, individuals will have 12 months from date of hire to obtain certification.
• Certification for BLS is required.
• Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

PREFERRED QUALIFICATIONS

• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.
• Additional related education and/or experience preferred.

Estimated Pay Range: $21.01 - $31.51 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

Anticipated Closing Window (actual close date may be sooner):

2027-01-29

EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.