ADMINISTRATIVE MANAGER 10, ISD - INCIDENT RESPONSE AND COORDINATION MANAGER

County-of-Los-Angeles; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

County of Los Angeles is seeking an experienced emergency Administrative Manager 10, ISD to lead enterprise operational readiness, disaster services, and continuity programs. You will direct staff, coordinate multi‑agency efforts, and provide executive briefings during incidents.

Under an emergency order, the role spans up to 90 days with potential for permanent appointment, and you will be evaluated on performance before eligibility for permanent employment.

Qualifications

• Four years of experience involving investigation, analysis, and resolution of complex administrative, operational, strategic planning, organizational improvement, governmental, or similar problems, including experience managing, coordinating, or providing direction for a section, program, project, or staff.
• Two years of experience must have been in incident response or related field, involving assessment of risk and operational impact or evaluation and development of action plans, communication strategies, and/or response and continuity planning.

Responsibilities

• Plans, organizes, directs, and evaluates ISD's enterprise operational readiness, disaster services, emergency management, and continuity programs and strategies.
• Supervises and provides direction to staff responsible for operational readiness, continuity planning, emergency preparedness, and related activities.
• Provides management oversight during significant operational incidents by directing departmental coordination activities and supporting executive decision-making.
• Directs the Department's Continuity of Operations Program (COOP) and implementation of strategies to minimize disruption of critical services.
• Advises departmental leadership on emergency preparedness, continuity, risks, and incident response through executive briefings and situation reports.

Skills

Emergency management

Continuity planning

Strategic planning

Crisis management

Job description

TYPE OF RECRUITMENT

OPEN COMPETITIVE - EMERGENCY

APPLICATION FILING PERIOD

Applications will be accepted from Wednesday, September 9, 2026, at 8:00 a.m. (PT) until the needs of the Service are met and is subject to closure without prior notice.

EXAM NUMBER

W1078K-FR

The LA County Board of Supervisors has unanimously ratified a Proclamation of Local Emergency in response to the windstorms and wildfires, including the Palisades and Eaton Fires, that have devastated communities across the County. We are looking for qualified and passionate individuals to assist the County in mobilizing resources and support needed to help our residents recover and rebuild. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Internal Services Department is seeking qualified candidates to fill emergency Administrative Manager 10, ISD vacancies related to this unprecedented natural disaster.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 10, ISD.

• Plans, organizes, directs, and evaluates ISD's enterprise operational readiness, disaster services, emergency management, and continuity programs and strategies to strengthen the Department's ability to anticipate, prepare for, respond to, and recover from operational disruptions and County emergencies.
• Supervises and provides direction to assigned staff responsible for operational readiness, continuity planning, emergency preparedness, and related activities by establishing priorities, assigning and reviewing work, evaluating performance, and ensuring program objectives are achieved.
• Provides management oversight during significant operational incidents by directing departmental coordination activities, bringing together appropriate subject matter experts and service areas, assessing operational impacts, establishing response priorities, and supporting executive decision-making.
• Directs the Department's Continuity of Operations Program (COOP), including identification of mission-essential functions, continuity and recovery planning, evaluation of operational dependencies and risks, and implementation of strategies to minimize disruption of critical services.
• Advises departmental leadership on emergency preparedness, continuity, operational risks, and incident response through executive briefings, situation reports, assessments, and recommendations to support timely and informed management decisions.
• Establishes and maintains collaborative partnerships across ISD service areas and with appropriate County departments and external agencies to ensure disaster services and operational readiness activities are coordinated and support effective communication, resource management, and organizational responsiveness.
• Directs and evaluates emergency exercises, simulations, and readiness activities; leads after-action reviews; identifies program deficiencies and emerging risks; and directs implementation of approved corrective actions and operational improvements.
• Evaluates the efficiency and effectiveness of disaster services and operational readiness programs and recommends changes to policies, procedures, staffing, resources, and program strategies necessary to strengthen organizational resilience and operational performance.

SELECTION REQUIREMENTS

Four years of experience involving the investigation, analysis, and resolution of complex administrative, operational, strategic planning, organizational improvement, governmental, or similar problems, including experience managing, coordinating, or providing direction for a section, program, project, or staff. Two years of the experience must have been in incident response or related field*, involving the assessment of risk and operational impact or the evaluation and development of action plans, communication strategies, and/or response and continuity planning.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement Information

*Related fields include, but are not limited to, emergency management, business continuity, crisis management, disaster recovery, public safety, emergency operations, fire or emergency medical services, law enforcement, healthcare emergency preparedness, risk management, and similar fields involving emergency preparedness, response, recovery, or continuity.

Desirable Qualifications

• Experience managing or coordinating emergency management, operational readiness, continuity of operations, or incident‑response programs in a large public‑sector or similarly complex organization.
• Experience developing, implementing, or evaluating continuity plans, emergency exercises, after‑action reviews, and corrective‑action plans.
• Experience coordinating multi‑unit or multi‑agency activities during significant incidents, emergencies, or operational disruptions.
• Experience preparing and presenting executive‑level briefings, situation reports, risk assessments, and operational recommendations.

EXAM CONTENT

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Contact us

Exam Number: W1078K-FR

Department Contact Name: Mark Navarro

Department Contact Email: [e-mail]

California Relay Services Phone: [phone]

ADA Coordinator Phone: [phone]

Teletype Phone: [phone]

[Alternate Teletype Phone: [phone]]