Administrative Manager

Good Will Community Services of America; Matthews (NC); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending card

Life insurance

Short-term disability

Long-term disability

401(k) Match

Job summary

Milestones in Gastonia, NC seeks an Administrative Manager to lead admin and operations, including Inside Sales, procurement, and fulfillment/shipping. The role requires a structured, reliable leader who can manage people, optimize processes, and ensure timely delivery of work.

This full-time position emphasizes strong communication, cross-team coordination, and accountability, with a hybrid in-office schedule and a compensation package with bonuses and benefits.

Qualifications

• Minimum 2+ years in a supervisory or management role overseeing administrative functions.
• Strong organizational, time-management and interpersonal skills.
• Excellent communication and leadership abilities with a focus on accountability.
• Ability to lead multiple departments and priorities while maintaining attention to detail.
• Experience with performance metrics and team coaching/mentoring.
• Proficiency with Microsoft Office and common business software.
• Experience in sales management, purchasing, fulfillment, logistics, or office operations is a plus.

Responsibilities

• Oversee key day-to-day administrative and operational functions.
• Manage the Inside Sales team and coordinate procurement and fulfillment/shipping operations.
• Lead, coach, and motivate a team; ensure work is accurate and on schedule.
• Communicate effectively across departments and drive process improvements.

Skills

Leadership

Organizational skills

Time management

Communication

People management

Multitasking

Problem solving

Microsoft Office

Sales management experience

Purchasing & fulfillment

Job description

Description

Administrative Manager

Location

Gastonia, NC

Salary

$60,000 per year + Bonuses

Job Type

Full-Time

Schedule

Monday–Friday | Monday–Thursday in-office, Friday work from home

Company Overview

Milestones, a division of a respected fourth-generation family-owned business in Gastonia, is renowned for its commitment to traditional values and innovative employee recognition solutions. We specialize in providing impactful life event gifts, helping HR departments celebrate their employees\' significant milestones.

About The Position

We are looking for a highly organized, dependable, and results-driven Administrative Manager to join our team. This is a full-time management position responsible for overseeing key day-to-day administrative and operational functions of the company.

The Administrative Manager will play a critical role in managing our Inside Sales team, while also overseeing procurement and fulfillment/shipping operations. The ideal candidate is a strong communicator and leader who can manage people, keep operations organized, solve problems quickly, and ensure work is completed accurately and on schedule.

What We\'re Looking For

• Previous management or supervisory experience


• Strong organizational and time-management skills


• Excellent communication and interpersonal skills


• Ability to manage multiple departments and priorities


• Strong attention to detail


• Comfortable working with performance metrics and accountability


• Ability to lead, coach, and motivate a team


• Strong problem-solving skills


• Proficiency with Microsoft Office and other common business software


• Previous experience in sales management, purchasing, fulfillment, logistics, or office operations is a plus

Compensation & Benefits

$60,000 annual salary + bonus opportunities

Comprehensive Benefits

• Health insurance


• Dental insurance


• Vision insurance


• Flexible spending card

Company-Paid Insurance

• Life insurance coverage up to $50,000


• Short-term disability


• Long-term disability

401(k) Match

• Company matches 50% of the first 6% of your contribution