Administrative Manager

Duke Clinical Research Institute; Durham (NC); On-site; USD 63,948 - 109,786; Full time

Job summary

The Duke Clinical Research Institute in Durham, NC is seeking an experienced operational administrator for the Division of Pulmonary, Allergy and Critical Care. You will oversee division operations, budgeting, facilities, staff development, and performance across clinical, research, and teaching missions.

Working with the Division Chief and Senior Business Manager, you will coordinate financial duties, develop business plans for service expansion, monitor budgets, generate reports, and ensure

Qualifications

• General education/background in business or related field.
• 4 years of related business or administrative experience; master’s may substitute for 2 years.
• Equivalent combination of education and experience accepted.

Responsibilities

• Plan, direct, and coordinate division operational functions including budget and financial performance; facilities management; staff development and training.
• Coordinate financial and administrative duties across clinical, research, and educational missions; exercise independent judgment and supervise areas as appropriate.
• Assist with strategic development of business plans for expansion of clinical services and identify opportunities for improved performance.

Skills

Budget management

Financial analysis

Staff supervision

Operations coordination

Education

Bachelor's degree in business or related field

Master's degree may substitute for 2 years experience

Job description

Overview

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School emphasizes an inclusive community of learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced to translate discoveries into improved human health locally and globally. The Health System comprises Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Be You.

Responsibilities

• Under the guidance and direction of the Division Chief and Senior Business Manager, serve as the operational administrator for the Division of Pulmonary, Allergy and Critical Care.
• Plan, direct, and coordinate division operational functions, including budget and financial performance; facilities management; staff development, performance, and training; and operational performance of the clinical, research, and teaching missions of the Division.
• Coordinate the processing of financial and administrative duties across the department's clinical, research, and educational missions; exercise independent judgment in performing duties; coordinate delegated functions; and supervise assigned areas as appropriate.
• Assist with strategic development of business plans for expansion of clinical services, including SWOT analyses, financial models, and identification of opportunities for improved performance and process flow.
• Prepare and maintain accountability for the division's budget and utilization of resources; identify variances and implement measures to address them; regularly report the financial status of the division to the Division Senior Business Manager; manage operating budgets including the DHIP and SOM.
• Facilitate ongoing financial analysis and management of clinical and academic portfolios, including commitment packages, philanthropic sources, faculty discretionary funds, effort reporting, and sponsored research funding; oversee Financial Audit Manual (FAM) responsibilities within the Division.
• Provide financial oversight and management of the Rodent Inhalation Core Shared Resource, review monthly reports with Core directors, analyze revenue and expenses, advise on pricing, and ensure clean year-end closeout.
• Coordinate the recruitment process for the Division's Faculty and APPs, including onboarding and credentialing in clinical settings.
• Manage all aspects of the clinical and administrative support teams, including supervising and coordinating division personnel activities to meet objectives; ensure adherence to instructions and policies; recruit and train staff and implement corrective measures as needed.
• Monitor compliance of all billing and supporting documentation requirements, conduct audits as needed, and regularly report outcomes to the Senior Business Manager.
• Track performance metrics such as open encounters, charge capture, overdrafts, FAM, etc.; prepare reports and analyses, including financial reports with progress, trends, and recommendations.
• Serve as primary administrative point of contact with the Department of Medicine Research Administration Office, assisting with financial and administrative reporting, faculty effort management and certification, and budget projections for grant submissions.
• Maintain interface with departmental personnel to coordinate operational activities ensuring adequate personnel, space, and facilities; coordinate purchasing, maintenance, and renovation activities; manage property accountability.
• Assist in building aspects of the Department's clinical budget related to WRVUs and CFTEs for ongoing and new providers, working with Divisional and Departmental leadership.
• Develop Faculty and APP new hire requests by creating three-year profit and loss modeling; coordinate onboarding and credentialing processes related to required licensing.

Qualifications

• Minimum Requirements
• Education/Training: General business background, generally equivalent to a bachelor's degree in a business-related field.
• Experience: 4 years of related business or administrative experience to apply personnel practices, accounting and budgeting principles, and coordination of major administrative functions. A master's degree in a business-related field may be substituted for 2 years of experience. OR any other equivalent combination of relevant education and/or experience.
• Preferred Qualifications
• 1-2 years' experience in clinical operations.

Compensation and Benefits

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $63,948.00 to USD $109,786.00. Duke University considers factors such as scope and responsibilities, candidate experience, education/training, and internal peer equity when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive medical and dental care programs, retirement benefits, and family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer

Duke is an Equal Opportunity Employer committed to employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and related conditions), sexual orientation, or military status.

Duke aspires to a collaborative, innovative, and inclusive community where diverse perspectives are valued. All members share responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs may require specific physical or mental abilities. Additional information and reasonable accommodations can be requested with Duke Access and Accommodations Services ([e-mail]; 919-668-1267).