Administrative Lead

Insurance Administrative Solutions, L.l.c.; Norfolk (NE); On-site; USD 45,000 - 60,000; Full time

Job summary

Retirement Plan Consultants in Downtown Norfolk, Nebraska, is seeking a Senior Administrative Specialist to support day-to-day operations across the administrative team. The role emphasizes accuracy, effective communication, and cross-functional collaboration to meet client needs and uphold the firm’s reputation for retirement plan administration excellence.

The position involves data handling, disclosures, plan statements, onboarding training, and process improvements, with limited external

Qualifications

• 4+ years of experience in retirement plan administration or similar
• ASPPA Retirement Plan Fundamentals (RPF) certificate
• Experience with Microsoft Office Suite
• Familiarity with Relius, PensionPro and FTWilliams platforms

Responsibilities

• Coordinate tasks and projects within the administrative team
• Maintain disclosures, generate account statements for plan participants
• Prepare and file tax forms (5500, 5558, 8955-SSA)
• Set up and update Plan Contacts in applicable software
• Daily mail handling and monitoring a shared inbox
• Provide onboarding and ongoing training for administrative staff
• Support with process improvements to enhance efficiency and compliance

Skills

Attention to detail

Organizational skills

Time management

Independent work

RPF certificate

Microsoft Office

Admin experience

Relius

Tools

Relius

PensionPro

FTWilliams

Job description

About Retirement Plan Consultants

Retirement Plan Consultants, a partner with Integrity Marketing Group, has been in Downtown Norfolk, Nebraska since 2008. Our office services over 1,800 plans and 17,500 participants for companies across the United States. We are focused on providing a customized plan to assist participants on their way to retirement and in doing so, have established an outstanding reputation for quality service. We believe in the growth of our employees and provide opportunities for advancement by providing the training and education needed to be successful. Retirement Plan Consultants offers big-city careers while encouraging community engagement and work/life balance. We are looking for individuals who fit our workplace culture and take pride in having a “service personality” with expert knowledge.

Job Summary

The Sr. Administrative Specialist plays a key role in supporting the day-to-day operations of the administrative team while fostering communication, consistency, and efficiency across departments. Responsibilities encompass organizing and preparing information to be used by other internal teams, maintaining required disclosures, generating account statements for plan participants, and more. This is a fast-paced position that requires a high level of accuracy and attention to detail and effective communication skills. While limited external client interaction is involved, your contributions are essential to ensuring we meet the needs of both our employers and their employees and maintaining the company's reputation for excellence in retirement plan administration.

Primary Leadership Responsibilities

• Serve as the primary point of contact for coordinating tasks and projects within the administrative team.
• Act as a liaison between administrative staff and other departments to support cross-functional communication and workflow of tasks.
• Monitor task assignments and follow up to ensure deadlines are met and quality standards are upheld.
• Provide onboarding and ongoing training for administrative staff, including communicating process changes and promoting best practices.
• Propose the implementation of process improvements to enhance efficiency, accuracy, and compliance of retirement plan administration.
• Support leadership with project tracking, status updates, and internal communications as needed.
• Investigate and resolve administrative issues, collaborating with other departments or escalating to senior staff as appropriate.

Primary Administrative Responsibilities

• Accurate and timely data entry for various processes and retirement transactions.
• Maintain accurate documentation of plan and participant disclosures, fund performance metrics, and participant account statements.
• Set up and update Plan Contacts in all applicable software programs.
• Daily collection and distribution of mail and monitoring a shared email inbox.
• Prepare and file tax forms (5500, 5558, and 8955-SSA).
• Provide support with maintaining up-to-date documentation of systems and procedures.

Primary Skills & Requirements

• High attention to detail and a proactive, problem-solving mindset.
• Strong organizational and time management skills; ability to manage multiple priorities.
• Ability to work independently and collaboratively in a fast-paced environment.
• ASPPA Retirement Plan Fundamentals (RPF) certificate.
• Experience with Microsoft Office Suite.
• 4+ years of experience with Retirement Plan Consultants or other relevant administrative experience.
• Preferred experience with Relius, PensionPro, and FTWilliams software platforms.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.

Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. Please note that all official communications from Integrity will come from @integrity.com or Workday domains. Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.