Administrative Coordinator Rehab

Catholic Medical Center; Manchester (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) with match

Education assistance

Life Insurance

Discounts

Job summary

Catholic Medical Center in Manchester, NH seeks an Administrative Coordinator Rehab to support a busy outpatient department. You will coordinate daily operations, oversee staff, handle scheduling, billing support, and patient-insurance communications.

If you are detail-oriented, capable of handling multiple tasks, and comfortable working with clinical staff, this role offers meaningful work within a large hospital network and opportunities for professional growth.

Qualifications

• High school diploma or GED required.

Responsibilities

• Coordinates daily operations of support staff functions and oversees staff.
• Assists supervisor in scheduling coverage for support staff time off.
• Completes payroll sheets for supervisor’s approval.
• Prepares clinic invoices for accounts payable.
• Verifies insurance coverage and provides referrals/pre-certifications.
• Monitors billing compliance and assists with patient billing inquiries.
• Answers phones and directs calls.
• Greets patients and manages sign-in process.
• Registers patients and explains policies.
• Schedules evaluations and follow-ups.
• Oversees data entry for billing and collections.
• Provides site leadership in absence of manager.
• Assists in recruiting new staff.
• Reschedules appointments as needed.
• Orientates new staff and volunteers; ensures training.
• Maintains staff licensure and annual compliance testing.
• Participates in marketing activities and discharge of medical records.
• Maintains workload productivity and meeting spaces.
• Prepares reports and drafts flyers.

Education

High School Diploma/GED

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Administrative Coordinator Rehab with Catholic Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Administrative Coordinator provides and coordinates a wide variety of administrative and staff support services.

- Coordinates daily operations of support staff functions. Oversees support staff. Assists supervisor in scheduling coverage for support staff time off.

- Completes payroll sheets for supervisor’s approval and signature.

- Prepares all clinic invoices for supervisor prior to submittal to accounts payable.

- Verifies insurance coverage for all patients prior to treatment and takes appropriate action to obtain necessary referrals, pre-certifications etc. Relays insurance guidelines to clinicians and co-pay/coinsurance requirements to front office to go over with patient. Serve as primary resource for patients with questions or concerns with insurance coverage.

- Ensures staff compliance with insurance guidelines and monitors that accounts are paid according to benefit. Works with billing to ensure our accounts are paid and posted properly. Serves as an information resource for customers about their bills and issues around their bills.

- Answers the telephone and assists caller, takes a message and/or routes the call to the appropriate person.

- Greets patients and visitors to the department, signs them in and notifies appropriate person of their arrival.

- Completes the registration process, explains applicable policies to patients and assists them with paperwork.

- Schedules appointments for evaluations, follow-ups, etc.

- Oversees data entry for billing.

- Performs billing support functions to include collections of payments and providing receipts. Arranges refunds through accounts receivable.

- Works with site manager to address daily operations and provides site leadership in absence of manager.

- Assists in the recruitment of new staff.

- Reschedules appointments when staff calls in unable to work.

- Assists with orienting visitors, volunteers and new employees to the department. Obtains network access and training for all new employees and completes necessary orientation paperwork with each.

- Ensures staff license are current and maintains staff licensure/BLS book. Coordinates yearly compliance testing/training.

- Participates in marketing activities such as giving department tours, coordinating holiday gifts, delivering brochures, etc.

- Oversees the discharge of medical records.

- Maintains workload at the established productivity standard for assigned area.

- Coordinates booking meetings and assists in preparing meeting spaces.

- Generates and types reports and other documents. Prepares/designs flyers for lectures. Takes staff meeting minutes, types and distributes.

- Oversees copying of medical records and other information as requested.

- Performs similar or related duties as assigned or requested.

What qualifications you will need:

High School Diploma/GED

Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Shape the future of healthcare at Catholic Medical Center

Located in Manchester, NH, Catholic Medical Center is a 330-bed acute care hospital and Level III Trauma Center serving southern New Hampshire and northern Massachusetts. Home to the nationally recognized New England Heart & Vascular Institute and The Mom’s Place—an innovative birthing center that pioneered couplet care,we’re proud to lead in both advanced medicine and compassionate service.

As part of HCA Healthcare’s statewide network of Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Frisbie Memorial Hospital in Rochester hospitals, three freestanding ERs, and over 70 care sites, you’ll join nearly 5,000 colleagues across New Hampshire who are committed to excellence, collaboration, and making a difference every day. At Catholic Medical Center, your work has purpose—and your potential has no limits.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Administrative Coordinator Rehab opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.