Administrative Coordinator, Pre-College Programs

Wake Forest University; North Carolina; On-site; USD 35,000 - 45,000; Full time

Job summary

A reputable educational institution in Winston-Salem, North Carolina is seeking an organized and detail-oriented professional to provide administrative support for Pre-College Programs. The ideal candidate will possess strong communication skills, a bachelor's degree, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities include managing inquiries, scheduling events, and assisting in program logistics. Competitive salary and on-campus housing available for the summer program.

Benefits

On-campus housing during summer program

Access to university facilities

Qualifications

• Ability to analyze and solve problems while multitasking under pressure.
• Strong attention to detail and ability to prioritize responsibilities.
• Experience in marketing or sales and marketing support.

Responsibilities

• Provide administrative support for Pre-College Programs.
• Manage inquiries and communication with prospective students and parents.
• Assist with scheduling meetings and organizing events.

Skills

Communication skills

Organization

Customer service

Data entry

Problem-solving

Education

Bachelor’s degree in education, business, communication, or marketing

Tools

Microsoft Office

WordPress

Google Applications

Job description

* Navigate to the "My Experience" application page.* Locate the "Resume/CV" document upload section at the bottom of the page.* Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.* Leads a variety of administrative tasks and directs efficient daily administrative coordination of all Wake Forest Pre-College Programs.* Provides administrative support for the Executive Director, Summer Immersion Program Director, Summer Immersion Program Manager, as well as the College LAUNCH for Leadership Program Manager and Pre-College Programs team.* Manages phone and email inquiries as a first point of contact for Pre-College students and parents; possesses excellent verbal and written communication skills and outstanding customer service.* Assists in scheduling meetings and calendar management for the Pre-College Programs department.* Develops agendas and takes detailed notes for meetings, directly communicating action items for involved individuals.* Makes daily phone calls to high school students to move them through the admissions funnel for the Summer Immersion and College LAUNCH Programs.* Assists with updating supply budgets and reconciling expense reports.* Aids with the organization of systems and helps organize supplies, marketing collateral, and inventory of Pre-College Programs materials.* Develops administrative materials such as rosters, name tags/tents, certificates of completion, handouts, etc., for Pre-College Program operation.* Required to work one Saturday per month for the College LAUNCH program (September - May) in Charlotte and Winston-Salem.* Required to live on-campus in a Wake Forest University residence hall to support the administrative and operational needs of the Summer Immersion Program in Winston-Salem, NC, throughout June and July.* Required to work one Saturday per month for the College LAUNCH program (September - May) in Charlotte and Winston-Salem.* Responsible for Pre-College Programs initiatives and events, which include evenings and weekends as required.* Maintains organization for all Pre-College Programs documents, spreadsheets and required student information/ forms.* Ability to quickly master new computer applications (CRM - Slate); strong, accurate data entry skills; attention to detail.* Ability to analyze and solve problems, multitask, prioritize, and work under pressure at times, while being a team player.* Exceptional phone etiquette, oral and written communication skills. Receives and responds to emails, phone calls, and voicemail messages promptly.* Contact prospective students to provide information about the College LAUNCH and Summer Immersion Program and answer inquiries.* Assist by posting flyers around campus and presenting to student clubs and organizations to inform students about open summer jobs for WFU students.* Develops and updates spreadsheets of specific educator/community partner groups.* Build a database of guest presenters from the past 10 years of programming.* Maintain the organization of the Pre-College Programs storage areas and office space.* Utilize creativity to enhance brand communication. Strong written and oral communication.* Deliver enthusiastic and educational presentations to recruit high school students within an assigned market.* Provide consistent and quality communication via email and phone with students, parents, school staff, and community partners from time of interest through completion of the program.* Assist with program logistics and operations for all Pre-College Programs (i.e. schedules transportation, catering, and room reservations).* Create and maintain updated spreadsheets and databases for varied Pre-College Program operations (school counselors, school, donor, grant, activity databases).* Assist with research and special projects, as needed.* Develop PowerPoint or Canva presentations, as needed.* Ability to gather and analyze information skillfully.* Bachelor’s degree, preferred major in education, business, communication, administrative or marketing experience.* Proficient in graphic design and web software including: Microsoft Office (Excel, PowerPoint, and Word), WordPress, and Google Applications.* Excellent written, verbal communication and presentation skills.* Organizational skills and the ability to prioritize competing deadlines.* Demonstrated problem solver.* Detail-oriented and team player.* Ability to travel to Winston-Salem and Charlotte, North Carolina as needed.* Ability to work autonomously, as well as in a cooperative and collaborative manner.* Ability to maintain the confidentiality of records and information.* Ability to meet the requirements of the University’s automobile insurance and agree to financial confidentiality.* Advertising, Business, Communications, Education, Public Relations, or Marketing majors are encouraged to apply.* Experience in marketing or sales/marketing support.**About WFU:**Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff.Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto “*pro humanitate*,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the initiative.**Winston-Salem, North Carolina**Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located