Administrative Coordinator – Neurological Surgery

Northwestern Medicine; Chicago (IL); On-site; USD 52,000 - 65,000; Full time

Job summary

Northwestern Medicine in Chicago is seeking an Administrative Coordinator who will provide high‑level administrative support to multiple directors. The role requires independent judgment, strong organization, and excellent interpersonal and communication skills.

You will manage calendars, prepare materials, handle confidential information, and coordinate projects and events while maintaining procedures and workflows across the department. Proficiency with Word, Excel, and PowerPoint is essential.

Qualifications

• Associates degree or equivalent administrative experience.
• 3–5 years in a business office with emphasis on database management and customer service.
• Proficiency with Microsoft Office, PowerPoint and Excel.
• Ability to organize and think independently and work with strong interpersonal skills.

Responsibilities

• Independently performs high level administrative work supporting the division or unit.
• Serves as a project manager for special projects; conducts analyses and recommends solutions.
• Creates and revises procedures by analyzing operating practices and forms control.
• Implements changes independently for areas of responsibility after managerial review.
• Uses organizational software to research, prepare documents and presentations; manage data.
• Manages calendar; prioritizes meetings and prepares materials as needed.
• Screens communications and routes tasks; maintains confidentiality of sensitive information.
• Authors responses on behalf of director or department; coordinates events and meetings.
• Develops and maintains relationships with internal and external customers; records discussions.

Skills

Microsoft Office

PowerPoint

Excel

Education

Associates Degree or equivalent administrative experience

Bachelor of Arts or business equivalent (preferred)

Job description

Description

The Administrative Coordinator position reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Administrative Coordinator is responsible for higher-level administrative support to various directors within the organization and must use independent judgment and authority to execute projects and maintain workflow. The incumbent will work as part of team and demonstrate superior organization skills, strong interpersonal and communication skills, and attention to detail proficient Microsoft application skills (Word, Excel and PowerPoint) and be highly flexible and adaptable.

RESPONSIBILITIES

• Independently performs high level technical and administrative work supporting the division or unit.
• Serves as a project manager for a variety of special projects; conducts special studies and analyses and makes recommendations to resolve organizational, procedural and system problems.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms control, supplies inventory, and office layout.
• Implements changes independently for areas of responsibility. For issues outside responsibility, makes recommendations and, following managerial review, implements changes.
• Uses organizational software applications to research and prepare documents and presentations. Collects, analyzes, and manage data.
• Manages calendar; sets meeting priorities; identifies objectives of meetings and identifies materials needed for meeting; exercises judgment to ensure appropriate parties attend meeting.
• Screens incoming email, mail and telephone calls to assign priority, route as needed, identify additional resources needed to address and/or respond to the communication.
• Independently plans and executes events, activities, and meetings.
• Assists with creation, preparation, and distribution of materials to be presented to all levels of organizational staff.
• Reads, researches, and routes correspondence while maintaining security and confidentiality of highly sensitive information.
• Authors responses on behalf of director or department
• Develops and maintains relationships with all internal and external customers including patients, providers, staff and vendors.
• Records meeting discussions by attending meetings and recording key discussions and conclusions.
• May perform other duties as assigned.

Qualifications

Required

• Associates Degree or equivalent relevant (administrative) experience
• 3-5 years’ experience in a business office with a strong emphasis on database management and customer service.
• Knowledge of Microsoft Office, PowerPoint and Excel.
• Ability to organize and think independently.
• Excellent interpersonal skills.

Preferred

• Bachelor of Arts degree or business equivalent.
• 5 years business experience.

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.