Administrative Coordinator Graniteville, VT

Rock of Ages Corp; Vermont; On-site; USD 40,000 - 55,000; Full time

Job summary

Rock of Ages Corp, seeking an Administrative Coordinator in Graniteville, VT. This full-time role supports operational functions through order processing and customer service. Ideal candidates are detail-oriented with strong multitasking abilities, proficient in Microsoft Office, especially Excel, and have prior administrative experience. Join a company that values integrity and teamwork.

Benefits

401(k) and Roth 401(k) with company match

Qualifications

• 2-3 years of experience in a similar administrative role.
• Strong Excel skills and proficiency in Microsoft Office.
• Solid written and verbal communication skills.

Responsibilities

• Accurately enter orders into the AS400 system.
• Generate invoices and support customer fulfillment.
• Assist internal teams with order issues.

Skills

Attention to detail

Multitasking

Customer service

Communication

Education

High school diploma

Some college education

Tools

Microsoft Office

AS400 system

Job description

Rock of Ages, a division of the Polycor Group, is seeking a full-time Administrative Coordinator to join our team in Graniteville, VT. This position plays a central role in supporting plant operations through accurate order processing, invoicing, communication, and interdepartmental coordination — all while ensuring a high level of customer service.

As a key member of our team, you’ll work in a dynamic, fast-paced environment where organization, attention to detail, and multitasking are essential. At Rock of Ages, our culture is built on ownership, respect, merit, and integrity — and we’re looking for someone who shares those values to grow with us.

Job Responsibilities

• Accurately enter Monumental, Mausoleum, and Columbaria orders into the AS400 system.
• Review and process customer orders for accuracy, including pricing, product details, delivery specifications, and required documentation.
• Generate invoices, bills of lading, and reports to support customer fulfillment and internal tracking.
• Collaborate with internal teams including sales, manufacturing, drafting, and shipping to resolve order issues and ensure smooth workflow.
• Assist Expeditors by organizing and processing necessary paperwork for shipments.
• Answer and route incoming calls, providing basic customer assistance or directing inquiries to the appropriate employee.
• Maintain organized files, databases, and records, including archiving completed documentation.
• Handle order changes, cancellations, and special requests, ensuring accurate updates to systems and stakeholders.
• Support cross-functional teams by completing general administrative and clerical duties, including filing, photocopying, and other office tasks.
• Work collaboratively with staff and management to complete assigned administrative projects and priorities.
• Maintain a high level of confidentiality and professionalism in all aspects of communication and documentation.

Qualifications

Ideal Candidate Profile:

We are looking for someone who is detail-oriented, conscientious, and eager to learn. The ideal candidate places a strong emphasis on accuracy, particularly in data entry and pricing processes. Quick to pick up new tasks and highly responsible, they help reduce errors and support the smooth flow of daily operations.

Technical Skills:

• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint), with strong Excel skills.
• Comfortable using standard office equipment.

Requirements and capabilities:

• High school diploma required (some college education is a plus).
• 2–3 years of experience in a similar administrative role.
• Solid written and verbal communication skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Positive customer service attitude.
• Basic mathematic skills.
• Competitive hourly salary.
• 401(k) and Roth 401(k) with company match.

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

About Rock of Ages, a Polycor Group company: The Polycor Group is the world leader in the natural stone industry. Polycor employs more than 1,000 people and owns more than 80 quarries, 20 manufacturing plants and 4 trademarks in Canada, the United States and France. Its world-class reputation stems from an extensive heritage of stonework on historic sites, institutional, commercial and residential projects.

For more information, visit Polycor's or Rock of Ages website and follow the company on its various social networks such as Facebook, LinkedIn and Instagram.

Equal Employment Opportunity: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Polycor Stone Corporation and its subsidiaries (collectively, “Polycor”). This Equal Employment Opportunity Policy applies to all other policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This Policy applies to all persons at Polycor, including all directors, executives, managers and other employees of Polycor as well as individuals in an employment-type relationship with Polycor. All persons involved in Polycor’s operations are prohibited from engaging in discriminatory conduct. Appropriate disciplinary action may be taken against any employee violating this policy.

Employment is based upon personal capabilities and qualifications without discrimination because of race, creed, color, religion, sex, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information, citizenship status, or any other basis protected by federal, state, or local laws. All such discrimination is unlawful and violates our policy. Furthermore, regardless of whether sexual orientation or gender identity (transgender status) are legally protected statuses or not, Polycor does not tolerate discrimination on the basis of a person’s sexual orientation or gender identity (transgender status).

Polycor will take appropriate steps to provide reasonable accommodation, upon request, to qualified individuals with disabilities so long as doing so does not cause an undue hardship. The company will also provide reasonable accommodation, upon request, to an employee’s religious beliefs so long as doing so does not constitute an undue hardship. If you need accommodation, please provide a written description of your situation and your needs to Human Resources at [e-mail] and someone will contact you to discuss your request.

We want to meet you

Please send us your resume if you are interested in learning from the best, being challenged, and want to join a dynamic team with advancement opportunities.

Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.