Administrative Coordinator - Compliance Office

Duke Careers; Durham (NC); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Duke Health is seeking an Administrative Coordinator to support the Compliance Office in a hybrid on-site/remote role in Durham, NC. The position partners with the VP of Compliance to administer procedures, programs, and departmental financial responsibilities.

Responsibilities include hotline management, policy interpretation, budget tracking, data reporting, and calendar maintenance. A business background and strong communication skills are essential for success in this role.

Qualifications

• Bachelor's degree in business-related field.
• 2 years of related business or administrative experience; Master's may substitute for 2 years.
• Strong written and verbal communication; executive presence; ability to engage across levels.
• Preferred: DUHS or academic medical center experience; experience supporting senior executives.

Responsibilities

• Manage the Compliance Hotline, triage, case tracking and reporting.
• Oversee policy interpretation, tracking tools, and budget management; maintain SOPs and documentation.
• Provide first-line support and route resolutions within the department or externally as needed.
• Manage department data reports; monitor timelines and document project status.
• Advise on budgetary activities and coordinate with Finance on changes.
• Create and revise department policies; communicate DUHS-wide of policies and procedures.
• Maintain the Chief Compliance Officer’s calendar and prepare meeting materials.
• Perform other related duties incidental to the work described herein.

Skills

Communication skills

Budget management

Policy interpretation

Executive support

Data analysis

Education

Bachelor's degree in business-related field

Master's degree in business-related field

Job description

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Administrative Coordinator - Compliance Office

Work Arrangement: Hybrid (On-Site and Remote mix)

Requisition Number: 270871

Regular or Temporary: Regular

Location: Durham, NC, US, 27710

Date: Aug 13, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Work Arrangement - Hybrid

General Description of the Job Class

Partner with the Vice President of Compliance and Administration to assist the Compliance department in the administration of operating procedures, processes, programs, and departmental financial and fiscal responsibilities.

Duties and Responsibilities of this Level

• Manage the Compliance Hotline, providing issue resolution, triage, case tracking, trend analysis, reporting, and closed-loop communication with stakeholders.
• Oversee policy interpretation, department tracking tools, and budget management; identify process improvements and maintain standard operating procedures and documentation.
• Manage the Compliance Hotline, offering first‑line support to all incoming calls and providing resolution or triage for next steps within the department or externally to Duke Health to provide resolution. Track resolutions, identify opportunities and create reports to support progress and ensure close‑loop communication with the leadership team and employee if needed.
• Manage the department tracking tool to include compilation of data and preparation of reports; monitor and verify timelines; ensure compliance to procedures; prepare administrative reports; manage timelines and document the status of the Compliance department’s projects.
• Control and maintain financial records, including contracts, informing appropriate staff members of the financial status of various projects. Perform an audit of the financial records and report to the VP of Compliance on the status and notification of variances.
• Advise the compliance department and staff members of budgetary and related activities; prepare for approval by the department head initial budgetary recommendations by considering past requirements and expenditures and present program plans. Partner with Finance on budget changes and the yearly budget process.
• Responsible for being a subject matter expert on Compliance policies and procedures. Manage the department’s creation and revision of department policies and procedures, including approval, posting and communication DUHS-wide of policies and procedures.
• Maintains primary ownership for making decisions on specific operating problems and issuing instructions in the name of the Compliance department head in accordance with departmental precedents and policies for DUHS staff.
• Maintains the Chief Compliance Officer’s (CCO) calendar to manage conflicts, identify and communicate the purpose of meetings, manage the priority of meetings; identify department staff who can handle meetings when the CCO is requested. Ensure the VP has needed materials in advance of meeting times.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level

Education

Work requires a general business background generally equivalent to a bachelor's degree in a business-related field.

Experience

Work requires 2 years of related business or administrative experience to become familiar with general personnel practices, accounting and budgeting principles and coordination of major office activities.

A master's degree in a business-related field may be substituted for 2 years of experience—preferred experience, facile with technology and applications, and working with data.

OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Preferred experience:

• DUHS or academic medical center experience, strongly preferred
• Executive presence and experience supporting and partnering with senior executives.
• Exceptional written and verbal communication skills, with the ability to engage effectively across all levels of Duke.
• Strategic and systems thinking, including the ability to analyze issues beyond their immediate area and consider broader organizational impacts.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.