Administrative Coordinator - Cardiac Transplant

Tufts Medicine; Burlington (MA); On-site; USD 70,632,000 - 88,312,000; Full time

Job summary

Tufts Medical Center is seeking an Administrative Coordinator for the Adult Cardio Clinic in Boston, MA. The role provides administrative support to department heads, manages calendars, coordinates meetings and travel, and maintains electronic filing systems to improve patient experience.

The position requires strong communication, organizational skills, and the ability to handle confidential information in a fast-paced hospital setting.

Qualifications

• Experience in a clinic or hospital setting preferred.
• Proficient in Microsoft Office and scheduling apps.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to maintain confidential medical information.

Responsibilities

• Provides administrative support to department heads and chairs.
• Answers phones, triages calls, and responds to patient requests.
• Maintains schedules for chair/chief/department director including clinical and administrative calendars.
• Schedules and coordinates complex meetings and travel arrangements.
• Composes correspondence and reports; uses Microsoft Office proficiently.
• Handles general office tasks: filing, mailing, supplies orders.
• Monitors credentialing and enrollment activities; updates managers.

Skills

Clinic experience

Task prioritization

Microsoft Office

Verbal and written communication

Interpersonal skills

Confidential information handling

Education

High School diploma

Tools

Microsoft Office programs

Scheduling applications

Job description

Administrative Coordinator - Adult Cardio Clinic

• Boston, MA, USA
• Full-time

Company Description

It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.

Job Description

Under general supervision, this position provides administrative support for department heads and clinical service lines. The position works with multiple constituencies across the hospital and takes a lead role in managing the department/division’s administrative needs, including assisting callers, taking messages, managing calendars, placing purchasing orders and maintaining electronic filing systems. In this role, the Administrative Coordinator will also help to ensure smooth operations of our practices to improve the patient experience.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS

• Provides administrative support to department/division chair/ chief and/or department director
• Answers phones, triages calls, responds to patient requests, takes messages
• Maintains chair/chief/department director’s schedule, both clinical and administrative
• Schedules and coordinates complex meetings and facilities, which may include travel arrangements
• Composes and formats correspondence, reports and presentations; demonstrates a strong knowledge of Microsoft Office suite
• Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies
• Coordinates and monitors credentialing and enrollment activity, as well as TUSM-related activity; provides regular updates to managers
• Performs tasks core to the Practice Coordinator role
• Assists with special department-wide projects and performance improvement initiatives
• Handles sensitive and confidential information

Qualifications

JOB KNOWLEDGE AND SKILLS

• Prior experience working in a clinic or hospital environment preferred.
• Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols
• Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required.
• Excellent communications skills, both oral and written.
• Strong interpersonal and organizational skills.
• Ability to maintain confidential medical information.

EDUCATION

• High School diploma, with specialized training in business office skills preferred.

EXPERIENCE

• 2-5 years office experience.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal office environment.

Additional information

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY

Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range

$24.65 - $30.82

based on full-time equivalent