Administrative Coordinator

Arizona Public Service - APS; Surprise (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Arizona Public Service (APS) seeks an experienced administrative professional to provide a wide range of support under minimal supervision. The role involves handling complex tasks, coordinating meetings, preparing documents, and liaising with internal and external contacts on matters of importance.

Candidates should have a high school diploma or GED plus three years of administrative or clerical experience, with strong computer, email, and database skills, and a proven ability to research and

Qualifications

• High school diploma or GED with 3+ years of clerical experience.
• Advanced experience using office software and email systems.
• Strong organizational and communication skills.

Responsibilities

• Coordinates and administers department programs and processes to support goals.
• Creates and maintains documents, schedules, and reports with office software.
• Performs independent research and coordinates multiple sources as needed.
• Provides general to extensive administrative support including calendars, meetings, travel, and inquiries.
• Delivers high level front-line customer service and guidance on procedures and regulations.
• Trains staff on office procedures and software applications.

Skills

Specialized knowledge

Computer software proficiency

Email systems experience

Administrative support systems

Job description

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Under minimal supervision and possibly without established procedures, provides a wide range of specialized to complex administrative support duties to assist in achieving departmental goals. Contacts are frequent within and outside own organization on significant matters requiring tact, persuasion, and negotiation skills and involve obtaining or providing information on matters of high importance to the organization and sensitive in nature. Performs projects requiring independent research and coordination.

Minimum Requirements

• High school graduate or GED plus three (3) years of clerical or related experience.

Preferred Special Skills, Knowledge Or Qualifications

• Knowledge in specialized functions, a wide and comprehensive acquaintance of the work with an understanding of, both general and specific phases of the job and their practical applications to complex problems and situations ordinarily encountered.
• Advanced and demonstrated experience working with computer software applications, electronic mail systems and applicable department and/or administrative support systems.

Major Accountabilities

• Coordinates, administers or implements specialized company programs/services/projects or processes to support the functions of the department, which may involve multiple processes, various internal and external contacts, document preparation and organizing the activity of others to achieve certain objectives, including meeting and/or travel arrangements. Ensures information needed for such events are complete and accurate.
• Utilizes appropriate computer software to independently create and maintain routine to advanced generated documents, schedules, spreadsheets, flowcharts, graphs, timelines, tables or reports. Tracks and prepares department reports and presentations, ensuring prompt and accurate processing.
• Performs projects requiring independent research, coordination of multiple sources or control of work flow; may serve as backup for leader or others in the department performing a variety of duties to support department goals and objectives, ensuring items needing action receive the appropriate attention.
• Provides general to extensive technical support to the department performing a variety of duties such as data analysis, calculations, research and problem resolution; creating and modifying queries to run and produce information; creating programs to transfer data; providing system support for users; performing LAN and/or database administration; designing and building databases, establishing standards and procedures, performing system maintenance, coordinating conversions, runs parallel tests, obtains information for updates, and monitors for consistency, as necessary.
• Provides general to extensive administrative support to department performing a variety of duties such as: mailings, check requests, expense statements, working fund drafts, billing invoices, managing calendars, scheduling meetings, coordinating catering orders, processing credit card statements, answering phones, greeting customers, ordering supplies or repair of equipment, responding to inquiries and attendance records.
• Provides the highest level of front-line customer service in communicating and providing guidance on procedures, instructions, practices and regulations; resolving routine, difficult or unusual problems and monitoring status to ensure resolution; obtaining materials; and responding to inquiries by researching information, from various sources, as needed.
• Trains and supports employees on office procedures and duties and specific software and other enterprise-wide computer applications.
• Recommends cost effective and productivity changes and implements approved changes to improve work processes or ensure goals are met within the department.
• Maintains highly confidential, time sensitive or hazardous material or information.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Onsite

Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Role types are subject to change based on business need.