Administrative Care Technician Labor and Delivery

HCA Healthcare; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

HCA Healthcare is seeking an Administrative Care Technician in the Labor and Delivery unit at St. David’s North Austin Medical Center.

The role involves clerical tasks, assisting with patient-centered care, and supporting the nursing staff to maintain a safe, organized patient environment. Responsibilities include greeting patients, handling calls, coordinating supplies, and assisting with mobility and daily living activities.

Qualifications

• Previous experience in an acute care setting – preferred
• High school diploma, GED or equivalent
• BLS certification

Responsibilities

• Greet and attend to patients and visitors
• Perform patient-centered secretarial tasks
• Receive and direct incoming calls and relay messages
• Ensure waiting areas and work areas are organized and safe
• Order and restock office and unit supplies
• Participate in the implementation of nursing care plans
• Obtain and record initial and ongoing patient information
• Assist patients with mobility tasks, transfer patients, and daily living care
• Perform rounding and respond to call lights
• Prepare and maintain clean and hazard-free patient rooms
• Assist with post-mortem care

Skills

Clerical skills

Reception duties

Patient care

Communication

Education

High school diploma or GED

Medical terminology course

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Administrative Care Technician Labor and Delivery with St. David's North Austin Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As the Administrative Care Technician, you will perform a variety of clerical and patient-related services. You will function as receptionist for the unit, assist with patient centered secretarial tasks, and maintain a clean, well-organized, and safe patient environment. You will also assist the nursing staff in providing basic patient care.

• You will greet and attend to patients and visitors

• You will perform patient-centered secretarial tasks

• You will receive and direct incoming calls and relay messages

• You will ensure waiting areas and work areas are organized and safe

• You will order and restock office and unit supplies

• You will participate in the implementation of nursing care plans

• You will obtain and record initial and ongoing patient information throughout their care

• You will assist patients with mobility tasks, transfer patients, and assist with daily living care for patients

• You will perform rounding and respond to call lights

• You will prepare and maintain clean and hazard-free patient rooms

• You will assist with post-mortem care

Job Qualifications

Experience

• Previous experience in an acute care setting – preferred

Education

• High school diploma, GED or equivalent

• Medical terminology course or other vocational training – preferred

Licenses and Certifications

• Basic Life Support (BLS) certification

Benefits

St. David's North Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

St. David’s North Austin Medical Center (https://www.stdavids.com/locations/st-davids-north-austin-medical-center) , part of St. David’s HealthCare, is a full-service medical center providing comprehensive medical care at two locations – St. David’s North Austin Medical Center and St. David’s Surgical Hospital (https://www.stdavids.com/locations/st-davids-surgical-hospital/) .

St. David’s North Austin Medical Center is a 460+ bed, multi-specialty, acute care hospital. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St. David’s Women’s Center of Texas (https://www.stdavids.com/locations/st-davids-womens-center-of-texas/) . The hospital also offers minimally invasive gynecological surgery and comprehensive breast imaging through Solis Mammography, which is located on-site. Other services include a 24-hour emergency department, pediatric emergency care, and intensive care at St. David’s Children’s Hospital (https://www.stdavids.com/locations/st-davids-childrens-hospital/) . The hospital also features the Texas Institute for Robotic Surgery (http://www.texasrobotic.com/) , bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients.

St. David’s Women’s Center of Texas (https://www.stdavids.com/locations/st-davids-womens-center-of-texas/) , located at St. David's North Austin Medical Center (https://www.stdavids.com/locations/st-davids-north-austin-medical-center) , is recognized by the State of Texas as a Level IV Maternal Facility. This means it provides the highest level of care for pregnant and postpartum patients, especially those with serious or complex medical, surgical, or pregnancy-related conditions, including those at high risk for maternal morbidity or mortality. The center includes a 95+ bed Level III Neonatal Intensive Care Unit (NICU) with 30+ private rooms, 10+ rooms for very small babies, and 10+ beds for babies needing neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas’ first low-intervention birthing suites with tubs. There are 95+ postpartum beds, 20+ antepartum beds, and Cesarean section surgical suites. The facility offers 24/7 neonatology coverage, OB/GYN hospitalists, maternal-fetal medicine specialists, lactation consultants, and a midwifery program. It is part of the National Institute of Child Health and Human Development Maternal-Fetal Medicine Units Network and TexasAIM, and it also provides a high-risk pregnancy navigation and support program.

St. David's Surgical Hospital (https://www.stdavids.com/locations/st-davids-surgical-hospital) is part of St. David’s North Austin Medical Center (https://www.stdavids.com/locations/st-davids-north-austin-medical-center) and is the first Level 4 Epilepsy Center in Central Texas for both adults and children. It has its own 24-hour emergency department, a medical-surgical inpatient unit, and a pediatric intensive care unit (PICU) for patients ages 17 and under. The hospital is staffed with pediatric emergency physicians, pediatric hospitalists, intensivists, and other specialists who are specially trained to care for children. It also includes certified child-life specialists who help kids feel more comfortable during their hospital stay. St. David’s Children’s Hospital offers many pediatric services, such as pediatric surgery, pediatric radiology (including imaging and interventional procedures), and pediatric anesthesia for surgical support. It also has a wide range of pediatric specialists available for consultation and treatment, including general surgery, ENT (ear, nose, and throat), craniofacial and plastic surgery, neurology, neurosurgery, urology, and cardiology, among others.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Administrative Care Technician Labor and Delivery opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.