Administrative Assistant (Youth Employment Program)

Police Athletic League, Inc.; Hempfield Township (Westmoreland County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Flexible spending account

Employee assistance program

Tuition reimbursement

Pet insurance

Life insurance

Retirement savings options

Generous paid time off

Job summary

The Police Athletic League, Inc. (PAL) is seeking an Administrative Assistant to support out-of-school time programming and deliver excellent customer service to families and youth in New York City.

This full-time role reports to the Deputy Director of Youth Employment and requires strong communication and organizational skills. Responsibilities include enrollment management, data entry, file maintenance, and coordination with school partners.

Qualifications

• A minimum of sixty credits towards a degree from an accredited college or university in administration or human resources.
• Open to learning and growing with mental health, SEL, and inclusion skills integrated into programming.
• Microsoft Office skills are required.
• A minimum of 5 years of paid work experience in a non-profit youth or social service agency in an administrative or managerial capacity.
• Bi-lingual in Spanish, French, or Chinese preferred.
• Able to travel to any PAL location in the 5 Boroughs for Professional Development days.

Responsibilities

• Foster social and emotional competencies and well-being in a safe, inclusive environment.
• Plan and implement an enrollment process to meet PAL's target enrollment deadlines.
• Create and maintain participant files with medical needs, IEPs, support plans and logs.
• Enter attendance into PAL databases accurately and on time.
• Answer questions from parents and staff; coordinate with leadership for timely data communication.
• Ensure office procedures align with PAL policies, calendars, funding and regulations.
• Respond to time-sensitive mental health needs and provide referrals as needed.
• Collect program data and provide data-driven recommendations.
• Lead the compliance process for hires, manage office supplies and equipment.
• Hold a fire emergency certificate and conduct monthly drills with leadership.

Skills

Communication skills

Listening skills

Bi-lingual in Spanish/French/Chinese

Microsoft Office

Education

60+ college credits toward degree

Tools

Microsoft Office

Job description

Administrative Assistant - Full Time

The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL’s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

In its 112th year, PAL continues to reimagine the agency’s leadership structure to ensure the next 110 years are nimble, strategic, responsive, and efficient. We are looking for Administrative Assistants to support out of school time programming and provide excellent customer service to the families and youth we serve. Locations may serve Elementary to High School youth through SEL, STEM, Literacy, Sports, Arts, Mental Health, and College and Career Access Programming.

This position will be a key member of the leadership team and directly report to the Deputy Director of Youth Employment.

Requirements

• Candidates must be dedicated to learning and implementing Best Practices in the field of youth development.
• Candidates must be dedicated to supporting the ideas and opportunities of the youth, staff, and community.
• Candidates must possess excellent communication and listening skills.

Major Duties & Responsibilities

• Foster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.
• Responsible for planning and implementing an efficient enrollment process that meets PAL’s target enrollment by established deadlines.
• Creates and maintains participant files that are aligned with SACC standards and contain all relevant information for participants including medical needs of participants, IEPs, support plans, and logs. Ensure that Part-time staff are aware of students in their group that have IEPs and share developed support plans and track logs.
• Enter attendance into PAL databases accurately and within established deadlines.
• Answers questions from parents and staff. Coordinates with the Principal, Director, Regional Director, and Headquarters to ensure timely communication of important program data (calendars, registration numbers, etc…).
• Ensures the program’s office procedures are aligned to strategic objectives of PAL, PAL policies and procedures, agency programming calendar, SACC regulations, and the contractual obligations of government and private funding sources.
• Respond appropriately when time-sensitive mental health services are needed such as suicide prevention, grief, and loss due to death or incarceration of a family member. Provide referrals to appropriate mental health services as needed.
• Collects program data, analyzes and drives PAL forward with data driven recommendations.
• Leads compliance process for new PAL hires and orders, secures, and manages office supplies and equipment.
• Holds an F07 or W07 fire emergency certificate and works with the Director to ensure safe and secure monthly fire drills.

Qualifications

• A minimum of sixty credits towards a degree from an accredited college or university in administration or human resources.
• Open to learning and growing. All staff will be learning mental health, SEL, and special needs inclusion skills and expected to integrate them into programming.
• Microsoft office skills are required.
• A minimum of 5 years of paid work experience in a non-profit youth or social service agency in an administrative or managerial capacity.
• Strong verbal and written communication skills and ability to work collaboratively. Bi-lingual in Spanish, French, or Chinese preferred.
• Able to travel to any PAL location in the 5 Boroughs (for Professional Development days).

Compensation: $23.00 an hour

Schedule: 35 hours a week, Monday - Friday, some evenings and weekends may be required

Benefits: PAL offers a comprehensive benefits package which includes health insurance, flexible spending account options, an employee assistance program, tuition reimbursement, pet insurance, life insurance, retirement savings options, a generous paid time off policy, training and more!

Location: Edward Byrne Center - 116-25 Guy R. Brewer Boulevard, Queens, NY

Start Date: October 1st, 2026

At the Police Athletic League, we seek people who are talented, creative and passionate to help create a more inclusive city and better futures for our youth. We’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy

Employment with PAL is contingent upon successful completion of all the Agency’s lawful pre-employment checks, which may include a background check.