Administrative Assistant Top Seller - NYC Flagship

Nordstrom Inc; New York (NY); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Performance-based incentives/bonuses

Job summary

Nordstrom, Inc. is seeking an Administrative Assistant to the Top Seller to provide exceptional customer service and support the selling process. The role involves preparing fitting rooms with selected merchandise and contributing to daily department operations.

They will assist the top seller, maintain organization, and foster positive relationships with customers and coworkers in a fast-paced retail environment.

Qualifications

• Demonstrated ability to develop relationships with customers and coworkers
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment

Responsibilities

• Support salesperson to perform all aspects of the selling process
• Set up customer fitting room with merchandise selected by the salesperson
• Support team goals and build positive relationships
• Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• Prioritize tasks and respond to customer needs in a fast-paced environment

Job description

Job Description

The ideal Administrative Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day.

A day in a Life…

• Support salesperson to perform all aspects of the selling process
• Set up customer fitting room with merchandise selected by the salesperson
• Support team goals and build positive relationships
• Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
• You own this if you…

• Demonstrated ability to develop relationships with customers and coworkers
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

• $20.75 - $31.25 Hourly

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
• This position may be eligible for performance-based incentives/bonuses.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Legal Notices

For Los Angeles or San Francisco applicants:

Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.