Administrative Assistant- Same Day Surgery & OR

Pullman Regional Hospital; Pullman (WA); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Health Savings Account (HSA)

Paid leave time

Employer-paid life insurance

Long-term disability

Voluntary benefits

EAP resources

Job summary

Pullman Regional Hospital is seeking an Administrative Assistant – Same Day Services to support the professional caregiver team with clerical tasks and the care unit desk operations. You will coordinate patient arrival times, schedule procedures, prepare charts, track inventory, and provide front‑line customer service to patients and visitors.

This role emphasizes accuracy, teamwork, and compassionate communication.

Qualifications

• One or more years of clerical or healthcare experience.
• Ability to perform the required technical skills for an Administrative Assistant.
• Excellent communication and customer service skills.

Responsibilities

• Assist with clerical tasks and maintain the care unit desk area.
• Coordinate patient arrival times and schedule procedures and infusions.
• Prepare patient charts and track supply inventory.
• Provide front‑line customer service to patients and visitors.
• Communicate effectively with care team and leadership.

Skills

Clerical experience

Healthcare experience

Customer service

Team collaboration

Administrative skills

Job description

Pay Range: The base pay range for this position is $20.46-$32.84 Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience. Job Title: Administrative Assistant – Same Day Services Work Schedule for this Position: Monday - Friday 8am - 5pm

About the Team

Become part of an inclusive organization whose goal is to improve the health and well-being of the unique communities we serve.

Company Statement

Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community.

Position Overview

The Administrative Assistant is responsible for assisting the professional caregiver in the delivery of patient care by performing a wide range of clerical and maintenance of the care unit desk area functions. The administrative assistant coordinates the flow of communications on the patient care unit, tracks supply inventory, orders supplies, and provides customer service. Demonstrates performance consistent with the mission, vision, and values of Pullman Regional Hospital, the relationship-based care guiding principles, the philosophy of care, goals of the unit and organization, and demonstrates quality and effectiveness in work habits and clinical practice.

A Day in the Life

• Planning and prioritizing through a variety of clerical tasks that include organizing and prioritizing workload, greeting and directing visitors, researching information as requested by the care team, answering the telephone, provide clinical support assistance, and managing document control.
• Coordinate patient arrival times and schedule procedural and infusion patients.
• Gather information to contribute to a patient care delivery plan.
• Prepares patient charts with required and necessary information.
• Decision-making based upon appropriate stewardship and professional judgment, to assist with care coordination for each individual patient.
• Communicate and collaborate to promote a therapeutic relationship with patients and colleagues.
• Maintains a professional attitude.
• Communicate with Charge RN, Director, and Clinical Coordinator effectively to ensure patient care and safety.
• Actively promotes and contributes to a safe and positive work environment.
• Encourages equitable division of workload.
• Accountable to stay current with the changes in professional and hospital policy.
• Completion of regulatory and departmental annual competencies within the timeframe set by the organization.
• Accountable to demonstrate work effectiveness through safe completion of assigned tasks in a timely manner.
• Uses appropriate delegation to assist in patient care.
• Follow high reliability practices set by the organization and report safety concerns.

About You!

This Job is For You if You Have:

• Demonstrates the ability to perform the required technical skills for an Administrative Assistant.
• Demonstrates the ability to perform the required technical skills for specific department.
• Demonstrates the ability to learn, apply, and individualize new skills and uses new equipment safely.
• Initiates and participates in activities that enhance daily operations of the unit and organization.
• Knowledge regarding quality improvement and standards within practice area.
• Excellent communication and customer service skills.
• Ability to function as a team member.

A Wow if You Have:

• One or more years of clerical or healthcare experience.

Company Perks

• Medical/Vision, Dental, Health Savings Account, and Paid Leave Time Employer Paid Life Insurance and Long-Term Disability Retirement with Employer Matching Contributions Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability Services Discount and EAP Resources

A Few More Important Points

The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Disability Contacts

Applicants with disabilities who require assistance or accommodation should contact Human Resources at [e-mail]

Pullman Regional Hospital is a critical access hospital with a physician clinic network located in Pullman, Washington, at the heart of the Palouse. We provide an array of treatment and prevention services, each at the forefront of the medical industry designed to provide the most comprehensive benefits to our patients. We're a small hospital known for big ideas and bold visions. More than 500 people are part of the Pullman Regional Hospital family; each and every individual contributes to our stellar reputation.