Administrative Assistant New Duluth, Georgia, United States

Specialty1 Partners; Duluth (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical & Dental

Vision Coverage

Life Insurance

Disability

Pet Insurance

401(k) Match

Identity Theft Protection

Legal Services

Hospital Coverage

Paid Time Off

Job summary

North Georgia Endo Specialists - Duluth is seeking a Dental Administrative Assistant to support day-to-day operations and coordinate patient care. You will assist the Practice Manager in managing administrative tasks, scheduling, and ensuring smooth office operations.

Ideal candidates have 3-5 years in an administrative role (dental preferred), proficiency with dental practice management software, excellent communication, HIPAA knowledge, and leadership abilities.

Qualifications

• 3-5 years experience in an administrative role, dental preferred
• Proficiency in dental practice management software and patient management systems
• Excellent communication and interpersonal skills with patient-centered care
• Knowledge of dental insurance verification, billing, and financial processes
• Strong leadership abilities, including training and mentoring administrative staff
• Solid understanding of HIPAA regulations and patient confidentiality protocols

Responsibilities

• Assist the Practice Manager in overseeing daily office operations and maintaining a smooth workflow
• Coordinate patient scheduling, appointment confirmations, and follow-up communications
• Manage patient billing, insurance verifications, and claims processing
• Address and resolve escalated patient concerns to ensure a positive patient experience
• Support training and onboarding of administrative staff and provide leadership in the Practice Manager’s absence
• Monitor office performance metrics to identify areas for improvement
• Maintain compliance with healthcare regulations, including HIPAA
• Collaborate with clinical staff to ensure accurate patient records
• Manage office supplies and vendor relationships

Skills

Administrative skills

Dental office software

Patient management

Communication skills

HIPAA knowledge

Leadership

Scheduling

Job description

Our office, North Georgia Endo Specialists - Duluth, is seeking a Dental Administrative Assistant to join our busy specialty practice.

We are seeking a talented and dedicated Dental Administrative Assistant to play a key role in supporting the day-to-day operations of the dental practice. As a vital part of our team, you will assist the Practice Manager in managing administrative tasks, coordinating patient care, and ensuring smooth office operations. If you're looking for an opportunity to lead and contribute to the success of a busy dental practice, this could be the perfect next step in your career.

Your Responsibilities

As the Dental Administrative Assistant, you will serve as a critical liaison between the clinical staff, administrative team, and patients. Your main responsibilities will include:

• Assisting the Practice Manager in overseeing daily office operations and maintaining a smooth workflow.
• Coordinating patient scheduling, appointment confirmations, and follow-up communications.
• Managing patient billing, insurance verifications, and claims processing, ensuring financial arrangements and collections are handled timely.
• Addressing and resolving escalated patient concerns to ensure a positive patient experience.
• Supporting the training and onboarding of administrative staff and providing leadership in the Practice Manager’s absence.
• Monitoring office performance metrics to identify areas for improvement.
• Maintaining compliance with healthcare regulations, including HIPAA, and ensuring adherence to office protocols.
• Collaborating with clinical staff to ensure patient records are accurate and well-maintained.
• Managing office supplies and vendor relationships as needed.
• Able to work 5 days a week from 7:00 AM - 4:00 PM (Monday - Thursday) and 7:00 AM - 2:00 PM (Friday)

As an essential member of our administrative team, you will work to uphold the high standards of patient care and operational efficiency that define our practice.

Your Background

You are an experienced Dental Administrative Assistant with strong organizational skills, a knack for multitasking, and a passion for patient care. In this role, you'll need:

• 3-5 years experience in an administrative role, dental preferred
• Proficiency in dental practice management software and patient management systems.
• Excellent communication and interpersonal skills, with a focus on patient-centered care.
• Knowledge of dental insurance verification, billing, and financial processes.
• Strong leadership abilities, including training and mentoring administrative staff.
• A solid understanding of HIPAA regulations and patient confidentiality protocols.
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments
• Must be able to adhere to OSHA and infection control standards
• Must be able to perform repetitive hand and wrist movements
• Must be able to respond quickly in emergency situations

If you’re a resourceful problem-solver who can manage office operations, patient billing, and staff coordination, you’ll thrive in this role.

Why You Should Join Our Team

A career with us offers the opportunity to work in a collaborative, patient-focused environment where administrative and clinical teams come together to deliver the best dental care possible. Our office values diversity and continuous learning, and we are committed to supporting our team members' growth, both professionally and personally.

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$20 - $26 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Specialty1 Partners’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.