Administrative Assistant I [1506/26/6]

The City of Euless, TX; Euless (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Eulesstx is seeking an Administrative Assistant I to support the Public Works Department. The role emphasizes excellent customer service, data entry, calendar management, and records upkeep in a public-facing environment.

Responsibilities include handling inquiries, preparing materials for council communications, assisting with purchasing, and maintaining organized records while working under supervision and within department policies.

Qualifications

• High School diploma or equivalent.
• Minimum 2 years in administrative support.
• Experience with public works or dispatch is a plus.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and answer phones.
• Dispatch radio calls and respond to emails.
• Enter data such as work orders and budget entries.
• Prepare materials including council communications and presentations.
• Maintain files, records, and documents; manage retention.
• Schedule meetings and manage calendars.
• Support purchasing processes and process purchase cards.

Skills

Customer service

MS Office

Data entry

Calendar management

Records management

Typing 50 wpm

Communication

Discretion

Education

High School diploma

Equivalent education/experience

Tools

Excel

Outlook

Word

Job description

Under general supervision, the Administrative Assistant I performs a variety of administrative duties required to support the Public Works Department. This position requires extensive public interaction, exceptional customer service skills, and a high degree of judgment, initiative, and discretion.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provides exceptional customer service to employees and the public by greeting customers, answering the telephones, replying to emails, dispatching radio calls, responding to questions, and assisting the general public.
• Maintains knowledge of overall department operation to better direct incoming inquiries and customers to appropriate personnel.
• Performs general administrative duties by entering data, such as work orders and budget entries, ordering office supplies, preparing correspondence, managing calendars, maintaining files and records, and arranging meetings.
• Prepares materials, including council communications, presentations, and supporting documents, reviews draft information, proofreads all materials, and submits information to necessary parties.
• Supports the purchasing process from compiling supporting documents to making purchase order requests and processing purchase cards for the department.
• Acts as the records custodian of the department and is responsible for maintaining all files, agreements, and documents, responding to records requests, and managing retention, etc.
• Performs other related duties as required.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED:

• Knowledge of office procedures and the ability to operate standard office equipment.
• Ability to compose general correspondence and documents, with excellent communication, spelling, and grammar skills.
• Ability to exhibit excellent customer relations with the public and other departments.
• Ability to make decisions in accordance with department policies and procedures
• Ability to work independently and as a member of a team.
• Ability to work under pressure and perform multiple tasks simultaneously.
• Advanced computer skills using Microsoft Office products, including, but not limited to, Excel, PowerPoint, Word, Outlook, and skill in utilizing Adobe products.
• Ability to maintain confidentiality and professional discretion is required.
• Typing proficiency with the ability to type 50 wpm or more.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

High School education or equivalent plus two (2) years of general administrative or office-related work, preferably in a dispatch, public works, or similar environment, is required. An equivalent combination of education and experience may be considered. Must be 18 years of age and must possess a valid Texas driver’s license with a good driving record.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Sitting, walking, and standing, some pushing/pulling up to 50, lifting and carrying up to 35 pounds; grip 15 pounds; repetitive movement of wrist and fingers during computer data input; reaching; 50-100% of day using computer; bending, squatting, kneeling, stair climbing, reaching, fine motor manipulation. Maintains static posture during sitting. Works indoors in a controlled environment 80% of the time, but may perform some functions outdoors for special events.

Pre-employment screening includes, but is not limited to, Drug Screen, Physical Examination, Motor Vehicle Review, and applicable Background Checks.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship, and without presenting a direct threat to the safety of the applicant or others.