Administrative Assistant - Global Clinical Development Team

EMD Serono, Inc.; Billerica (MA); On-site; USD 48,216 - 73,012; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Job summary

EMD Serono, Inc. is seeking an Administrative Assistant within Global Clinical Development to provide proactive, cross‑border support to the Head of Clinical Development Immunology and the team across the US and EU.

You will manage day‑to‑day operations, including calendar management, travel arrangements, contract creation, invoice processing, and coordinating meetings (virtual and on‑site). The role requires 5+ years of administrative experience, strong organizational skills, and the ability to

Qualifications

• High School diploma or GED required with 5+ years of administrative assistant experience.
• Experience supporting international teams across regions (US/EU) and executives.
• Knowledge of travel coordination including visas and documentation.
• Strong organizational, time-management, and communication skills.
• Discretion with sensitive information and confidentiality.

Responsibilities

• Provide proactive administrative support to the Head of Clinical Development Immunology and team.
• Manage day‑to‑day operations: calendars, travel, contracts, invoicing, meetings.
• Coordinate domestic and international meetings and travel arrangements across US and EU.
• Maintain compliant records for contracts and correspondence.
• Assist with onboarding and stakeholder connections.

Skills

Executive support

Global collaboration

Calendar management

Travel coordination

Discretion & confidentiality

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Teams

Word

Excel

PowerPoint

Job description

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

As an Administrative Assistant within the Global Clinical Development team, you will work closely with administrative colleagues across multiple international sites to provide proactive, comprehensive support to the Head of Clinical Development Immunology and the broader team across the US and EU. You will manage day‑to‑day operations, including calendar management, travel arrangements, contract creation, invoice processing, and coordinating meetings (virtual and on‑site), while also supporting cross‑border coordination and ensuring smooth global operations.

Responsibilities

• Collaborate closely with administrative professionals across regions within Global Clinical Development to drive consistency and operational excellence.
• Promote transparency and adherence to internal processes for smooth workflows among assistants.
• Manage and coordinate complex executive calendars, prioritizing strategic objectives and resolving conflicts.
• Act as a trusted partner and gatekeeper to the Head of Clinical Development Immunology, upholding professionalism and confidentiality.
• Anticipate needs and proactively address gaps to ensure seamless daily operations.
• Coordinate domestic and international travel with detailed itineraries and real‑time adjustments.
• Oversee expense reporting, invoicing, budget tracking, and administrative financial activities per policies.
• Plan and execute internal/external meetings (leadership events, off‑sites, governance forums) with organized agendas and follow‑ups.
• Maintain organized, compliant records for documents, contracts, and correspondence.
• Support onboarding of new team members, including logistics, systems access, and stakeholder connections.

Who You Are

Minimum Qualifications:

• High School diploma or GED and 5+ years of administrative assistant experience.

Preferred Qualifications:

• Demonstrated experience supporting international teams and stakeholders across multiple regions (US and EU), with a track record of coordinating globally dispersed activities.
• Experience supporting executives in a global, cross‑border environment.
• Familiarity with international travel coordination, including visa processes and requirements.
• Strong interpersonal skills with a collaborative approach.
• Exemplary organizational, planning, and time‑management abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Outlook, Teams, and related tools.
• Ability to multitask, prioritize daily workload, and handle sensitive, compliance‑related information with discretion and confidentiality.
• Poised, composed, positive, and solution‑focused.

Pay Range

Pay Range for this position: $35.00 - $53.00/hour. The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job‑related factors. Position may be eligible for sales or performance‑based bonuses.

Benefits

Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What We Offer

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!