Administrative Assistant - Front Desk

Montana Department of Administration (DOA); United States; Hybride; USD 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Culture of public service and work/lfe

Hybrid remote work arrangement

Health, Dental, and Vision Insurance

State Retirement plan and deferredComp

Paid vacation, sick leave, and HOLID

Public Service Student Loan Forgivenes

Benefits on first day of employment

Résumé du poste

Montana Department of Transportation is seeking an Administrative Assistant to support the Missoula Division. This role serves as a front desk administrator, handling staff and public inquiries, aiding permit applicants, and directing questions to appropriate staff.

It includes payroll and personnel tasks, records management, and event setup. The position reports to the District Executive Services Manager and offers advancement opportunities within a career ladder, with a potential hybrid remote

Qualifications

• High School Diploma or equivalent with 1 year of customer service training or related experience.
• Alternate qualifications include additional related work experience and education equivalent to the minimum qualifications.

Responsabilités

• Provide general administrative support and customer service for staff and the public.
• Help permit applicants, answer questions, and direct inquiries to the right staff.
• Provide cross-departmental administrative support to keep information and tasks moving smoothly.
• Support payroll and personnel tasks (I-9/E-Verify, training records, timesheet review).
• Assist with records management, access control, meeting/event setup, and keeping the office organized and supplied.

Connaissances

Office management

Customer service

Records management

SABHRS knowledge

Communication

Formation

High School Diploma or equivalent

Outils

SABHRS

Office software (Word, Excel)

Description du poste

Administrative Assistant - Front Desk-(26142595)The Montana Department of Transportation is recruiting anAdministrative Assistantto support the Missoula Division office. This position serves as an Administrative Assistant within the District and Area offices. The role provides general administrative support and customer service for staff and the public. Duties include helping permit applicants, answering questions, and directing inquiries to the right staff. The position also offers cross administrative support to other groups within the district to keep information and tasks moving smoothly. The role supports payroll and personnel tasks, such as participating in orientation, completing I 9/E Verify steps, entering training records, and reviewing timesheets for accuracy. It also helps with records management, access control, meeting and event setup, and keeping the office organized and supplied. The position reports to the District Executive Services Manager and does not supervise other employees. This position is part of a career ladder with career advancement opportunities.

For a full job description, please contact Lauren Grayson at [e-mail] [phone].

Benefits

• Culture of public service and a commitment to work/life balance
• Potential hybrid remote work arrangement available
• Health, Dental, and Vision Insurance
• Access to Montana Health Centers, low-cost clinics for state employees and their families
• State Retirement plan and additional savings opportunities (deferred compensation)
• Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
• Paid vacation, sick leave, and holidays
• Eligibility for Public Service Student Loan Forgiveness
• Benefits apply on first day of employment

Required Application Materials

• A resume, cover letter, AND online application detailing your qualifications and work history.

Required Education and Experience

• The required knowledge and skills are typically acquired through a combination of education and experience equivalent to a High School Diploma or equivalent and one (1) year of customer service related training, business or office management, or communications experience.
• Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.

Knowledge, Skills, and Abilities

• This position requires knowledge of office management, business communications, records management, customer service standards, along with knowledge of SABHRS (Statewide Accounting, Budgeting and Human Resource System) This position is also expected to develop a progressively responsible knowledge of MDT policies and procedures, emergency response protocols, and specialized database and reporting systems (e.g., road reporting, Adopt a Highway, etc.). This position requires skill in coordinating multiple projects under inflexible deadlines; translating technical information to varied audiences; identifying and resolving accounting discrepancies and database errors; operating standard office software applications (e.g., word processing, database, etc.); responding to emergency situations; and written and verbal communications.

Other Information

• The successful candidate must pass a background investigation as a condition of employment.
• Top candidates will be invited to participate in a behavioral-based interview prior to final selection.
• The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.
• The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.
• This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.
• MDT is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov. Proof of eligibility to work in the United States must be provided if selected for hire.
• Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
• Training Assignment: Not Applicable

Compensation and Recruitment Details

• Salary: $ 23.28 - 23.28 Hourly
• Telework Eligibility: Not Telework Eligible
• Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
• Number of Openings: 1
• Employee Status: Regular
• Schedule: Full-Time
• Job Type: Standard Shift
• Day Job
• Travel: Yes, 5 % of the Time
• Primary Location: Missoula
• Agency: Department of Transportation
• Union: Montana Federation of Public Employees
• Posting Date: Oct 20, 2026, 6:02:12 PM
• Closing Date (based on your computer's timezone): Oct 28, 2026, 5:59:00 AM
• Required Application Materials: Cover Letter, Resume
• Contact Name: Lauren Grayson
• Contact Email: [e-mail]
• Contact Phone: [phone]
• Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
• Training Assignment: Not Applicable
• Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711.
• Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.