Administrative Assistant/Eligibility Worker

Santo Domingo Pueblo; Santo Domingo Pueblo / Kewa (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Santo Domingo Pueblo is seeking an Administrative Assistant/Eligibility Worker to support the Family Services Department in managing documentation and client services. The role involves preparing correspondence, maintaining records, and handling forms and program documentation with discretion.

Qualifications include a high school diploma or GED (AA preferred), 1–3 years of related experience, and strong computer skills.

Qualifications

• High School Diploma or GED required; AA certification/degree preferred.
• 1-3 years administrative, clerical, customer service, or related experience preferred.
• Experience working with the public and providing courteous and professional customer service.
• Must maintain confidentiality and handle sensitive information.
• Excellent computer skills are required.
• Must be open to program clientele, staff, and the public.

Responsibilities

• Perform general administrative support to assist with program operations.
• Prepare correspondence, reports, and documents; maintain filing and recordkeeping.
• Organize, review, and process forms and program documentation.
• Respond to inquiries and provide staff and community assistance.
• Process purchase orders, invoices, and payment-related documentation.
• Perform other related administrative duties as assigned.

Skills

Customer service

Confidentiality

Computer skills

Interpersonal skills

Open to clientele

Education

High School Diploma or GED

AA certification/degree

Tools

Office software

Job description

Administrative Assistant/Eligibility Worker

For over 400 years, Santo Domingo Pueblo has been one of the central Indian Pueblos in New Mexico. Located between Albuquerque and Santa Fe, along the I-25 corridor, over 25 different departments with more than 200 employees work together to bring the expanding top-of-line services to over 5000 members of Santo Domingo Pueblo. We work hard together while honoring the traditions and work-life balance that allows each one of us to be the best versions of ourselves.

About Santo Domingo:

Our work environment has:

• Friendly staff
• Supportive work environment
• Flexibility
• And is community service driven

We offer a generous leave policy that includes vacation, holidays, and administrative days that equal up to 54 days off in a year. Affordable medical plans, health, dental, and vision. Competitive 401k retirement plan, and amenities aimed at creating a solid work/life balance.

Summary of Position:

Performs general administrative support functions to assist with the efficient operation of programs within the Family Services Department. Duties include preparing correspondence, reports, and other documents; maintaining organized filing and recordkeeping systems; organizing, reviewing, and processing forms and program documentation; responding to inquiries and providing assistance to staff and community members; processing purchase orders, invoices, and other payment-related documentation; and performing other related administrative duties as assigned.

Minimum Qualifications:

• High School Diploma or GED required. AA certification/degree, and/or administrative certification.
• 1-3 years administrative, clerical, customer service, or related work experience preferred.
• Experience working with the public and providing courteous and professional customer service
• Must be able to maintain confidentiality and appropriately handle sensitive information
• Excellent computer skills.
• Open and receptive to program clientele, staff, and the public
• Fluent in Keres Language preferred
• Must understand Tribal Culture, practices, and traditional forms of government
• Extended working hours such as weekends, holidays, etc.
• Must be able to satisfactorily pass a background check and pre-employment drug screen.
• Valid New Mexico driver's license with ability to meet Pueblo of Santo Domingo liability insurance requirements and maintain eligibility for insurance.

Are you ready to join our Team?

Santo Domingo Pueblo exercises Indian preference in employment opportunities but otherwise supports non-discrimination on the basis of age, sex, religion, disability, color, race, or national origin, except where required by bona fide business necessity.