Administrative Assistant – Early Start

Golden Gate Regional Center (GGRC); San Francisco (CA); On-site; USD 48,000 - 57,000; Full time

Benefits offered by this job

Medical & Dental

Life & Disability & Vision

403(b) retirement

Generous time off

Job summary

Golden Gate Regional Center is seeking an Administrative Assistant to provide administrative support for the Early Start Program, aiding efficient operations and service coordination within GGRC’s Early Start case management. The role requires strong clerical skills and reliability to handle reporting and correspondence.

Applicants should have 3+ years in an office setting and a high school diploma or equivalent, with a BA preferred. Proficiency in MS Word/Excel/PowerPoint/Outlook is expected.

Qualifications

• 3+ years in an office setting involving document processing and clerical duties.
• High School Diploma or equivalent; BA preferred.
• Proficient with MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Coordinate administrative tasks related to case assignments for Early Start referrals.
• Prepare documents to accompany reports and correspondence as needed.
• Prepare Early Start reporting data and complete data fields for collection.
• Prepare ESR data reports for Early Start leadership quarterly review.
• Coordinate with the Early Start Assessment Coordinator on document transfers.

Skills

Customer service

Organizational skills

Time management

Attention to detail

Adaptability

Collaboration

Self direction

Initiative

Education

High School Diploma or equivalent

BA Preferred

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Starting Salary Range: $47,618 – $57,141 GGRC is looking hire an Administrative Assistant to provide administrative support of the Early Start Program to maximize efficient operations. To provide administrative support for the Early Start service coordination in support of GGRC’s Early Start case management operations

Responsibilities

• Coordinate administrative tasks related to case assignment for case management support of Early Start eligible referrals.
• Prepare documents to accompany reports and prepare correspondence and documents as needed.
• Prepare Early Start Reporting data and complete the associated data fields required for accurate data collection.
• Prepare reports associated with ESR data to be reviewed by Early Start leadership on a quarterly basis.
• Coordinate with Early Start Assessment Coordinate in the facilitation of document transfer from eligible individuals for case assignment for case management services.
• Cross train duties with ESA administrative coordinator for coverage of early start case assignment tasks.
• Follow operational processes that are specific to administrative oversight of Early Start service coordination services of the Early Start program.
• Prepare and distribute correspondence, including certified mail, form letters, transfer summaries, and other information for those served.
• Respond to telephone and e-mail requests and redirect as appropriate.
• Maintain supplies and forms for department and equipment that facilities support of the program manager and service coordinators.
• Assist with preparation of audits with support of Program Manager.
• Prepare IDCT Consultation packets, schedule IDCT Bimonthly Consultation meetings with Clinical Specialists.
• Communicate with vendors regarding vendor treatment plans and assist with uploading plans in record management system.
• Communicate with individuals served or referring sources for updates regarding referral.
• POS Process
• Prepare POS Agendas
• Review POS requests for accuracy
• Coordinate corrections to POS requests if needed

Requirements

Education/Experience

• High School Diploma or equivalent * B.A Preferred
• 3+ year experience in office setting involving production typing, machine transcription, processing of documents, and a variety of general clerical duties

Competencies

• Customer service orientation
• Organizational skills
• Time management
• Attention to detail
• Adaptability
• Collaboration/teamwork
• Self direction
• Initiative

General Skills

• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones
• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applicationsAbility to use internal records system
• Ability to type 60 wpm
• Use of discretion and ability to maintain confidentiality

Benefits

What are the benefits to working with GGRC?

We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage

10% employer contribution to a 403(b) retirement account to help you save for the future!

GENEROUS TIME OFF BENEFITS!!!

No really, we mean generous:

13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education

What makes GGRC so special?

GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.

GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

Golden Gate Regional Center is an Equal Opportunity Employer