Administrative Assistant, Behavioral Health Urgent Care

Monarch; United States; On-site; USD 20,000 - 29,000; Full time

Job summary

Monarch Healthcare seeks an Administrative Assistant, Behavioral Health Urgent Care, to support the Behavioral Health Department. You will perform technical and office tasks, assist staff, and interact with the public to ensure service guidelines are met.

Responsibilities include maintaining files, preparing reports, handling records per policies, and assisting with front desk and medical records tasks while ensuring professional communications with all stakeholders.

Qualifications

• High School Diploma required.
• Clerical experience not required.
• Ability to maintain records and prepare basic reports.

Responsibilities

• Maintain and keep orderly and up-to-date files related to Behavioral Health Services.
• Complete reports, assessments, and paperwork as required.
• Ensure all records meet standards, regulations, policies and procedures.
• Coordinate preparation and typing of programmatic material, meeting minutes, staff evaluations, mailings, and correspondence.
• Demonstrate knowledge of statutes, regulations and policies affecting responsibilities.
• Perform routine clerical duties including filing, copying, faxing, sorting mail, and posting.
• Assist at front desk/medical records: greet visitors, check in/out, take payments, schedule appointments, pull charts, audit records.

Skills

Clerical Experience

Customer Service

Education

High School Diploma (Required)

Job description

Scheduled Weekly Hours: 40 Schedule: Monday - Friday (8am - 5pm) Pay Range Minimum: $18.00

Education

We're Looking for: High School Diploma (Required)

Certifications

We're Looking For:

Experience

We're Looking For: Clerical Experience | Not Required

Job Description Summary:

The primary responsibilities of the Administrative Assistant, Behavioral Health Urgent Care are to provide support and assistance to the Behavioral Health Department. That involves performing technical and office tasks in support of the director and other staff and working with the public to ensure response that meets service guidelines.

What You'll Do:

• Maintain and keep orderly and up-to-date files in relation to Behavioral Health Services such as committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, agency directory, etc.
• Complete reports, assessments, and paperwork as required or requested.
• Ensure all records meet standards, regulations, policies and procedures.
• Coordinate preparation, and/or typing, of programmatic material, reports, meeting minutes, staff evaluations, mailings, and correspondence, etc.. as required or requested.
• Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.
• Perform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.
• Assist in front desk/medical records responsibilities: greet visitors, check people in and out for appointments, take payments, schedule appointments, pull charts, perform medical record filing, audit medical records.
• Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.
• Serve as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff.
• Create files and labels. File all requested paperwork in appropriate files as assigned.
• Maintain trainings as required and requested.
• Demonstrate knowledge of emergency procedures and assist in crisis situations.
• Demonstrate knowledge of and comply with all agency policies and procedures.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Driving and travel may be required.

Benefits:

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.

Make a Difference in Someone’s Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Monarch Healthcare is an Equal Opportunity Employer Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact [e-mail] or call [phone].

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare. Department: BH - Non-Service Since 1958, Monarch Healthcare has focused on helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive.

If you’re looking for a career with purpose, we have a place for you at Monarch Healthcare. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch Healthcare, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference.

Join us today! Monarch Healthcare is nationally accredited by The Joint Commission and committed to providing the highest quality care. To learn more about our services and the many ways we provide support, please call [phone] or visit www.MonarchNC.org.