Administrative Assistant Admissions, Beverly Clinic

Beth Israel Lahey Health, Inc.; Beverly (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Assistant for Admissions at the Beverly Clinic. The role supports patient intake and information gathering for admission, including insurance eligibility and data entry into electronic systems.

duties include responding to inquiries, assisting with referrals, and coordinating with the clinical team to determine appropriate level of care. A positive, detail-oriented candidate will excel in a busy front-office environment.

Qualifications

• High School Diploma or GED required; 1 year of related experience preferred.
• Ability to work independently or in a team with professionals.
• Proficiency with standard office software (Excel, Word) and office equipment.

Responsibilities

• Respond to calls and walk-ins seeking admission.
• Interview clients to collect information for admission requirements.
• Explain insurance restrictions and determine coverage and eligibility.
• Complete insurance eligibility and obtain initial authorization when applicable.
• Document client information in the system and maintain records.
• Distribute informational brochures and assist with program marketing.

Skills

Multitasking

Time management

Attention to detail

Independence / teamwork

Computer skills

Customer service

Office equipment

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Word

Electronic Health Records (EHR)

Job description

## Administrative Assistant Admissions, Beverly ClinicApply: Beth Israel Lahey Health Behavioral Services: Cummings Center, Beverly: Full time: Posted Today: JR104844**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.****Job Description:**Responsibilities include providing program information, referral and crisis intervention services to persons telephoning or visiting the office. When appropriate and working with clinical lead, determines suitable level of care and schedules evaluation. This service is designed to meet the need of the community and those individuals seeking behavioral health treatment.**Responsibilities:**1. Respond to calls and/or walk-ins for clients seeking admission. 2. Interviews consumer to obtain essential information necessary to meet program admission requirements. 3. Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility. If no insurance coverage exists, and if applicable, informs clients of siding fee scale and determines subsidized services when available. 4. Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions. 5. Documents new and/or updates client demographic and billing information in the computer. 6. Markets programs by answering questions and providing informational brochures. 7. Ability to provide information on updated directory of referral sources and community resources internal and external to BILH BS. 8. Assist in emergency situations seeking client treatment. 9. Shares full and timely information on any risks identified. 10. Scans documents, when applicable, into the electronic system/file. 11. Attends all required supervision and meetings.12. Maintains tracking requirements for program(s). 13. Other related duties as assigned.**Qualifications:*** High School Diploma / GED, a minimum of 1 year experience in a related field; multitasking, time management and strong attention to detail are essential.* Ability to work independently or on a team with other professionals.* Standard office administrative practices and procedures, including the use of standard office equipment; computer applications; Excel and Word, knowledge of electronic health records a plus; ability to utilize technology in order to manage reports, spreadsheets, etc.* Techniques for dealing effectively with the public and staff, in person and over the telephone.**Schedule:** Full time, 40 hours**Pay Range:**$19.00 - $23.16The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.