Position Title: Administrative Assistant 2: SBDC (Temporary, Part-Time, up to 19.5 hours per week)
Department: Workforce Development- Small Business Development Center (SBDC)
Rate of Pay: $19.58/hour
Closed Date: November 11, 2025; 5:00 PM Arizona Time
Position Summary
The Administrative Assistant 2 for SBDC, performs a variety of in-person office support duties for multiple programs performing a full range of advanced clerical, office, and customer support duties. Provides information and assistance to the public and college. Generates reports, requisitions, purchase orders, and monitors invoices. Updates and manages department files and records. Schedules department meetings.
The work schedule for this position is flexible and may include working evenings and weekends.
Duties and Responsibilities
- Provides advanced office support to the Small Business Development and Innovation teams, including answering, screening, and directing phone calls; reviews and responds to emails; prepares and proofs reports, letters, spreadsheets and requisitions; coordinates meetings, note-taking, and travel arrangements
- Serves as first point-of contact for inquiries, complaints, and concerns. Interacts with staff, small business customers, other members of the general public, and faculty to answer questions concerning processes and procedures or confidential issues or concerns
- Gathers, assembles, updates, and distributes a variety of department or college specific information, forms, records, and data as requested.
- Tracks financial activity and departmental budgets; reviews financial transactions and other documents for accuracy and availability of funds; ensures compliance with laws, regulations, and College regulations and policies. Prepares financial documents as requested
- Coordinates projects with staff and faculty regarding budget, confidential records, and upcoming projects
- Functions as a liaison between small business clients, staff, faculty, and the general public
- Updates confidential files and records for small business clients and staff
- Orders and maintains materials and supplies
- Provides marketing, website, and social media assistance; coordinates, proofs, and distributes electronic newsletter
- Coordinates events and training for staff, small businesses, and faculty
- Performs all other duties and responsibilities as assigned or directed by the supervisor
Job Requirements
- High school diploma or GED
- One (1) to Three (3) years of related experience providing technology general office support
OR
- An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Preferred
- Associates Degree/Vocational or technical training in office management
The ideal candidate will have the following knowledge, skills, and abilities
- Knowledge of administrative procedures and practices
- Knowledge of internal and external customer service principles and practices
- Knowledge and application of organizational and time management principles
- Skill in effective communication (both written and oral)
- Skill in performing a variety of duties, often changing from one task to another of a different nature
- Skill in positive, productive, and flexible customer service
- Skill with personal computers and technology, including word processing, databases, spreadsheets, presentation tools, teleconferencing, and other software
- Ability to adapt and maintain professional composure in emergent and crisis situations
- Ability to apply effective and accurate data entry and typing skillsAbility to develop and maintain effective and positive working relationships
- Ability to maintain confidentiality and non-conflict of interest with customer communications and records
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the key duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform critical tasks.
- Environment: Work is performed primarily in a standard office environment with staff contact and frequent interruptions
- Physical: Primary functions require sufficient physical ability and mobility to work in an standard office setting; to remain in a stationary position for prolonged periods of time; to occasionally position self to perform duties; to position or transport light to moderate (up to 20 pounds) amounts of weight; to operate office equipment including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to effectively communicate to exchange information
- Vision: Ability to see in the normal visual range with or without correction
- Hearing: Ability to hear in the normal audio range with or without correction
Equal Opportunity/Affirmative Action
Pima is an equal employment opportunity/affirmative action employer committed to excellence through diversity. The College prohibits discrimination on the basis of race, color, religion, sex (including sexual harassment and sexual violence), national origin, age, disability, veteran status, sexual orientation, gender identity or any other protected status consistent with applicable federal and state law and College policy. The College encourages all interested individuals to apply.