Administrative Assistant 1

New York State Justice Center for the Protection of People with Special Needs; City of Schenectady (NY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Public Service Loan Forgiveness (PSLF)

Pension from NYS Employees’ Retirement

Affordable Health Care options

Family dental and vision benefits

NYS Deferred Compensation plan

529 College Savings Program

Job summary

The New York State Justice Center for the Protection of People with Special Needs in Schenectady is seeking an administrative support professional to assist in daily operations. You will handle data entry, respond to inquiries, and maintain spreadsheets and databases, providing backup support as needed.

Requirements include two years of administrative experience with office software, strong writing skills, and a 30 wpm typing test with high accuracy.

Qualifications

• Two years of administrative support experience with office software, customer service, and business writing.
• Must pass a keyboarding test at 30 wpm with 96% accuracy by probation completion.
• Certification or an associate degree may substitute for two years of experience.

Responsibilities

• Review incoming responses in the eJustice portal daily.
• Review previous days’ eJustice responses in the CBC system.
• Create, maintain, and enter information into spreadsheets and databases.
• Provide backup for answering unit phones and refer calls to staff.
• Provide backup for other staff during absences.
• Review determination letters to check applicant status on SEL.
• Perform additional duties and participate in special projects as assigned.

Skills

Administrative support

Customer service

Business writing

Office software

Education

IAAP Certified Administrative Professional

Associate degree in office administration

Job description

Duties Description

Duties will include, but are not limited to, the following:

• Review incoming responses in the eJustice portal on a daily basis.
• Review previous days’ eJustice responses in the CBC system.
• Create, maintain, and enter information into spreadsheets and databases.
• Provide back up for answering unit phone and respond to questions or refer calls to appropriate staff.
• Provide back up for other staff members during absences.
• Review determination letters to check for applicant status on SEL
• Perform additional duties and/or participate in special projects as assigned

Minimum Qualifications

Two years of experience in administrative support, which includes use of office software ("e.g., email, word processing"), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

Substitution: Certification ("e.g., IAAP Certified Administrative Professional") or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Additional Comments

Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. https://www.justicecenter.ny.gov/

We offer a comprehensive benefits package, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 College Savings Program

Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.

NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.

The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy‑related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff.

The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at [e-mail]