Administrative Assistant

MaxStrength Fitness; Solon (OH); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Performance bonus

Employee discounts

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Wellness resources

Job summary

MaxStrength Fitness in Solon, OH, is seeking a part-time client services associate to deliver a world-class experience to clients and leads. You will master our software systems, manage scheduling, and support marketing efforts while maintaining high organization and energetic communication.

Flexible schedule and the potential to grow into a full-time role with paid vacations and health benefits are offered.

Qualifications

• Exceptional computer literacy (Microsoft Office required).
• Professional communication skills — in person, on the phone, and via email.
• A Stewardship Mindset — empathy, ownership, pride in serving clients.
• A Growth Mindset — curious, solution-oriented, and always improving.
• Impeccable organization & attention to detail.
• Strong time management — able to juggle tasks without hand-holding.
• A positive, energetic personality — we cannot teach enthusiasm.

Responsibilities

• Deliver a World-Class Client Experience: On the phone or in person with a client or potential client, you must radiate positive energy, anticipate needs, and overdeliver.
• Master Our Software Systems & Keep Operations Running Smoothly: You'll learn multiple platforms quickly, troubleshoot confidently, and keep digital and physical systems organized.
• Own the Phone & Communication Loop: You'll answer every call with professionalism, return messages immediately, and follow up with leads persistently.
• Switch Context Without Losing Precision: You'll greet clients, update social media, schedule appointments, place orders, support marketing campaigns, and jump into client scheduling as needed.
• Support Marketing & Brand Presence: You'll help launch mail campaigns, update social channels, and assist with marketing execution.

Skills

Communication

Microsoft Office

Customer service

Time management

Multitasking

Positive attitude

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

MaxStrength Fitness is one of the fastest-growing, award-winning strength training companies. We deliver world-class, 1-on-1 personal training that transforms our clients’ lives in just minutes a week. Our secret? A relentless commitment to Kaizen, professionalism, and a customer experience so exceptional that clients talk about it for years.

WHAT YOU’LL DO (Performance Expectations)

• Deliver a World-Class Client Experience: On the phone or in person with a client or potential client, you must radiate positive energy, anticipate needs, and OVERDELIVER. If delighting people doesn't light you up, you won't last here.
• Master Our Software Systems & Keep Operations Running Smoothly: You'll learn multiple platforms quickly, troubleshoot confidently, and keep digital and physical systems organized. Tech savvy is non-negotiable.
• Own the Phone & Communication Loop: You'll answer every call with professionalism, return messages immediately, and follow up with leads persistently. This requires confidence, courtesy, and consistency.
• Switch Context Without Losing Precision: You'll greet clients, update social media, schedule appointments, place orders, support marketing campaigns, and jump into client scheduling as needed. If interruptions throw you off, this role will overwhelm you - but if you're a natural multitasker, you'll love it!
• Support Marketing & Brand Presence: You'll help launch mail campaigns, update social channels, and assist with marketing execution. Bonus points if you have skills in Canva, video editing, or content creation.

WHAT YOU MUST ALREADY BRING

• Exceptional computer literacy (Microsoft Office required)
• Professional communication skills — in person, on the phone, and via email
• A Stewardship Mindset — empathy, ownership, pride in serving clients
• A Growth Mindset — curious, solution-oriented, and always improving
• Impeccable organization & attention to detail
• Strong time management — able to juggle tasks without hand-holding
• A positive, energetic personality — we cannot teach enthusiasm

WHO SHOULD NOT APPLY

• People who need constant direction
• People who crumble under interruptions
• Low-energy personalities
• Anyone who thinks "good enough" is good enough
• People who aren't comfortable calling leads or talking to clients

Compensation

This role will part-time with hourly pay initially and could expand into a full-time in the future. (full-time employees receive paid vacations and health benefits).

About MaxStrength Fitness - Solon

At MaxStrength Fitness, we're not your average gym - we're the Anti-Gym. For over 20 years, we've been disrupting the fitness industry by delivering science-backed, 1-on-1 strength training in just 20 minutes, twice a week. No sweat. No chaos. Just results.

We're a team of purpose-driven professionals united by a mission to help people become the strongest versions of themselves - physically, mentally, and emotionally. Our trainers don't just count reps... they change lives.

If you're tired of the hustle culture, sales quotas, and burnout of traditional fitness jobs, you'll love it here. At MaxStrength, you won't be a glorified salesperson disguised as a trainer. Instead, you'll focus on perfecting your craft, elevating your clients, and building a career that grows as you do.

Whether you're new to personal training or a seasoned expert looking to reignite your passion, we provide the structure, support, and mentorship you need to thrive. Join a team that believes in work-life balance, meaningful progress, and doing things differently and better.

Flexible work from home options available.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MaxStrength Fitness Corporate.