Administrative Assistant

4 LZB Retail, Inc.; Queen Creek (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Paid Vacation

401k with match

Disability Insurance

Life Insurance and AD&D

Paid Bonding Leave

Paid Training

Health Savings Account

Tuition Reimbursement

Employee Assistance Program

Counseling sessions

Financial and legal resources

Job summary

La-Z-Boy Incorporated in Queen Creek, AZ is hiring an Administrative Assistant to support the manager, sales associates, and designers, delivering an exceptional customer experience by answering calls, resolving concerns, and maintaining showroom readiness.

The role requires a High School Diploma or GED, prior administrative or customer service experience, and a professional appearance. Pay is $16.00 per hour with comprehensive benefits and a 40-hour work week.

Qualifications

• High School Diploma or GED is required.
• Prior Administrative or Customer Service experience.
• Professional dress and appearance.

Responsibilities

• Answer calls and assist customers, sales and design staff.
• Support showroom readiness and maintain orderly administrative tasks.
• Input order status, balance and inventory information using computer systems.
• Provide excellent customer service in person and by phone.
• Collaborate with store team to ensure smooth operations.

Skills

Customer service

Communication

Reliability

Organization

Teamwork

Problem-solving

Tech-savvy

Education

High School Diploma or GED

Job description

Company Overview

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary

The basic function of the Store Clerical Staff is to assist customers, sales and design staff and store management in the operations relating to the customer buying experience and the routine maintenance of the store.

Job Description

Now Hiring: Administrative Assistant – La-Z-Boy Furniture Galleries

Location: Queen Creek, AZ

La-Z-Boy is hiring one extraordinary team member to support our store as a Administrative Assistant. You will work alongside the Manager, Sales Associates, and Designers as a team to provide our customers with an exceptional experience by answering calls, resolving customer concerns and keeping the showroom customer‑ready. It’s time for you to join a company that values your ideas as much as your talent!

Pay

Pay: $16.00 per hour

Benefits

• Health Insurance through Blue Cross/Blue Shield Optum for Prescriptions


• In-Network Dental and Vision Insurance


• Paid Vacation


• 401k with match


• Disability Insurance


• Life Insurance and AD&D


• Paid Bonding Leave


• Paid Training


• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free


• Tuition Reimbursement (may receive up to $5,250 per calendar year)


• Employee Assistance Program (Free to all employees!)


• Counseling sessions


• Financial and legal resources

Key Responsibilities

• Reliable and punctual – Consistently on time and dependable, supporting both our customers and team.


• Team-oriented and self-motivated – Works well with others while also taking initiative to complete tasks independently.


• Clear and effective communicator – Comfortable interacting with both internal teams and external clients.


• Highly organized with strong attention to detail – Maintains an orderly workspace and ensures accuracy in administrative tasks.


• Strong problem-solving skills – Able to identify issues and find practical solutions.


• Comfortable learning new technology – Willing and able to quickly adapt to new computer programs and systems.


• Excellent customer service skills – Provides a positive experience for clients both in person and over the phone.


• Able to multitask across systems – Navigates multiple technologies while remaining attentive and engaged with customers.

Requirements

• High School Diploma or GED


• Prior Administrative or Customer Service or related experience


• Professional dress and appearance

Supervisory Responsibilities

N/A

Physical Demands / Work Environment

• Retail Store environment using standard office equipment such as computers, phones, copy machine, filing and faxing


• Bending, lifting, sitting and standing for periods of time


• Interaction with customers and co‑workers, focus and concentration

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Scope & Impact

• Understands and executes LZB policies and procedures and communicates this properly to customers.


• Utilizes computer to input comments and answer questions regarding order status, account balance, and inventory availability.


• Maintains professional phone etiquette, takes detailed phone messages and returns calls same day.

Hours

Weekly Hours: 40

Benefits for Employees in the US

• Medical


• Vision


• Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%.


• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

Travel Requirement

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

Equal Opportunity

At La-Z-Boy Incorporated, we’re an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.

Accommodations

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.

Company Vision

Come experience the power of comfort in your career! At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day. If you’re ready to join an industry-leading organization that values passion, innovation, and helping our communities, you’re ready to explore La-Z-Boy. There are chairs that need to be filled at La-Z-Boy. Find out if there’s one for you. La-Z-Boy has been building incredible furniture since 1927, and there’s a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard‑working, talented individuals coming together across the globe to continue our legacy and propel us into the future.